Financial Services Center Assistant

Financial Services Office Support

This is a part-time position, Monday through Thursday, 25 hours per week.

Scope Of Work : Performs a variety of office support and customer service functions for the Financial Services Center associated with departmental operations and support services for students. This position reports to the Business Affairs Officer at Nashua Community College.

Accountabilities :

• Performs various office support functions and customer service functions for the Financial Services Center such as performing secretarial duties; monitoring office activities; preparing documents and materials for meetings; and assisting with the implementation of financial and operational policies and procedure.
• Serves as the first point of contact for the Financial Services Center, with responsibility for receiving and responding to inquiries, and referring matters as needed
• Creates and maintains electronic filing systems for financial and operational records, minutes, forms, contracts, reports, and correspondences.
• Provides assistance with student questions related to their accounts and the proper usage of web tools (including but not limited to, SIS email, online payment plan, online web admissions application, and FAFSA).
• Maintains the confidentiality and security of information related to student accounts and records.
• Works with faculty, staff and students to ensure appropriate documentation is included in the preparation of requisitions, contracts and invoices.
• Coordinates all college facility rentals for private and / or employee events.
• Prepares reports and other documentation, collects data, and maintains documents needed for departmental records; assists with departmental projects as needed.
• Complies with all system, college, state, and federal rules and regulations.
• Performs other duties as assigned.

Minimum Qualifications :

Education : High School diploma or equivalent credential. Each additional year of approved education may be substituted for one year of experience

Experience : Four (4) years of secretarial or office support experience.

License / Certification : None required.

Recommended Work Traits : Knowledge of office practices, procedures and equipment. Computer proficiency with PC and cloud-based Microsoft Office applications (Excel, Outlook, Word, etc.). Ability to communicate effectively both orally and in writing. Ability to gather, assemble, correlate, and analyze facts to identify existing or potential problems. Ability to establish and maintain effective working relationships. Ability to work independently and as a member of a team. Ability to maintain confidential information. Ability to assign, check and review work of other employees. Must be willing to maintain an appearance appropriate to assigned duties and responsibilities as determined by the college.

Disclaimer Statement : This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

The Community College System of NH does not discriminate in the administration of its admissions and educational programs, activities, or employment practices on the basis of race, creed, color, religion, ancestry or national origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, military, veteran, or marital status.

Further information about this position may be obtained by contacting Catherine Barry, NCC Human Resources Officer at NCCHR@ccsnh.edu. All offers of employment are contingent upon the successful completion of the required background check.