LSP- Service/ OperationsGowin Insurance • Woodinville, WA, US
LSP- Service / Operations
Gowin Insurance • Woodinville, WA, US
30+ days ago
Job type
- Full-time
Job descriptionProven experience in customer service Proficient in advanced customer relationship management software Competence in using digital customer interaction tools Excellent communication skills and ability to work in cross-functional teams Commitment to ongoing learning and development opportunities Will need licenses in P&C lines (part of onboarding)
Job Description
Job Description
We at Gowin Insurance Agency, based in Woodinville, WA, believe that We Win Together. That includes our Sales Team and our Customer Service / Operations Team. We are seeking a dedicated Customer Service Representative to join our growing team. As a key figure in facilitating client interactions, you'll have the opportunity to influence our customer satisfaction levels significantly.
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Health Insurance
Vision Insurance
Hands on Training
Retirement Plan
Mon-Fri Schedule
Responsibilities
- Provide exceptional customer service by responding to inquiries and resolving issues promptly.
- Utilize eAgent and Allstate software effectively to manage and update customer information.
- Collaborate with team members to ensure a seamless service experience.
- Participate in ongoing training sessions to enhance customer interaction skills.
- Support clients with up-to-date information on our product offerings and services.
- Assist Sales team with onboarding processes when applicable.
Requirements
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Service Operation • Woodinville, WA, US