Job Description
Job Description
Description
Job Title : Claims Analyst
Department : Ops – Claims Ops
About the Role :
We are currently seeking a highly motivated Claims Analyst. This role will report to the Director - Claims and enable us to continue to scale in the healthcare industry.
What You'll Do
Claims Review & Processing :
- Conduct comprehensive review and analysis of pended or denied claims for billing accuracy, contract compliance, and adherence to claims processing guidelines
- Process and adjudicate non-institutional and institutional claims for multiple lines of business (e.g., Medicare, Medi-Cal, Commercial, etc.)
- Validate provider contracts, fee schedules, pricing configurations, and ensure updates are properly reflected in the system
- Research, adjust, and resolve complex claim issues such as duplicate billing, unbundling of services, incorrect coding, or payment discrepancies
- Review claims utilizing ICD-10, CPT, and HCPCS codes to confirm proper billing and medical necessity
- Verify member eligibility and coordination of benefits, including Medicare primary and other secondary coverage
- Identify and escalate claims with high financial or compliance risk for management review
Data & Systems Management :
Validate system configuration that it’s pricing claims correctlyCollaborate with configuration team if after testing configuration needs to be updatedCollaborate with contract with full intent of DOFR and contract ratesMaintain claim documentation and ensure system-generated errors are corrected prior to adjudicationMonitor and process claim exception and reconciliation reports as assignedAnalytical & Project Responsibilities :
Analyze trends in claim denials, payment discrepancies, and provider performance to identify process improvement opportunitiesDevelop and maintain dashboards, reports, and KPIs to measure claims accuracy, timeliness, and financial impactSupport cross-functional initiatives and operational projects to improve claims efficiency and complianceAssist in the development and implementation of new workflows, tools, and system enhancementsParticipate in project planning meetings, contributing subject matter expertise in claims operations and system configurationCollaboration & Communication :
Serve as a liaison between Claims Operations, Provider Contracting, Finance, and IT departments to ensure alignment on claims processes and issue resolutionCommunicate project progress, risks, and deliverables to leadership and stakeholdersFoster collaborative relationships across departments to drive process standardization and operational excellenceGeneral :
Maintain required production and quality standards as defined by managementSupport special projects and ad-hoc assignments related to claims and operational efficiencyContribute to team success by sharing knowledge and supporting continuous improvement initiativesRegular attendance and participation in on-site and virtual meetings are essential job requirementsOther duties as assignedQualifications
High School diploma or equivalent experience required, Bachelor’s degree preferredMinimum 2 years experience as a Medical Claims Analyst or 7 years previous experience examining claimsStrong knowledge of CPT, HCPCS, ICD-10, and claims adjudication processesAdvanced skills in Microsoft Excel, Word, and familiarity with project management toolsStrong analytical, organizational, and documentation skills.Environmental Job Requirements and Working Conditions
Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 1600 Corporate Center Dr. Monterey Park, CA 91754.The target pay range for this role is between $75,000.00 - $95,000.00. This salary range represents our national target range for this role.