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Claims Analyst
Claims AnalystAstrana Health, Inc. • Monterey Park, CA, US
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Claims Analyst

Claims Analyst

Astrana Health, Inc. • Monterey Park, CA, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description

Job Title : Claims Analyst

Department : Ops – Claims Ops

About the Role :

We are currently seeking a highly motivated Claims Analyst. This role will report to the Director - Claims and enable us to continue to scale in the healthcare industry.

What You'll Do

Claims Review & Processing :

  • Conduct comprehensive review and analysis of pended or denied claims for billing accuracy, contract compliance, and adherence to claims processing guidelines
  • Process and adjudicate non-institutional and institutional claims for multiple lines of business (e.g., Medicare, Medi-Cal, Commercial, etc.)
  • Validate provider contracts, fee schedules, pricing configurations, and ensure updates are properly reflected in the system
  • Research, adjust, and resolve complex claim issues such as duplicate billing, unbundling of services, incorrect coding, or payment discrepancies
  • Review claims utilizing ICD-10, CPT, and HCPCS codes to confirm proper billing and medical necessity
  • Verify member eligibility and coordination of benefits, including Medicare primary and other secondary coverage
  • Identify and escalate claims with high financial or compliance risk for management review

Data & Systems Management :

  • Validate system configuration that it’s pricing claims correctly
  • Collaborate with configuration team if after testing configuration needs to be updated
  • Collaborate with contract with full intent of DOFR and contract rates
  • Maintain claim documentation and ensure system-generated errors are corrected prior to adjudication
  • Monitor and process claim exception and reconciliation reports as assigned
  • Analytical & Project Responsibilities :

  • Analyze trends in claim denials, payment discrepancies, and provider performance to identify process improvement opportunities
  • Develop and maintain dashboards, reports, and KPIs to measure claims accuracy, timeliness, and financial impact
  • Support cross-functional initiatives and operational projects to improve claims efficiency and compliance
  • Assist in the development and implementation of new workflows, tools, and system enhancements
  • Participate in project planning meetings, contributing subject matter expertise in claims operations and system configuration
  • Collaboration & Communication :

  • Serve as a liaison between Claims Operations, Provider Contracting, Finance, and IT departments to ensure alignment on claims processes and issue resolution
  • Communicate project progress, risks, and deliverables to leadership and stakeholders
  • Foster collaborative relationships across departments to drive process standardization and operational excellence
  • General :

  • Maintain required production and quality standards as defined by management
  • Support special projects and ad-hoc assignments related to claims and operational efficiency
  • Contribute to team success by sharing knowledge and supporting continuous improvement initiatives
  • Regular attendance and participation in on-site and virtual meetings are essential job requirements
  • Other duties as assigned
  • Qualifications

  • High School diploma or equivalent experience required, Bachelor’s degree preferred
  • Minimum 2 years experience as a Medical Claims Analyst or 7 years previous experience examining claims
  • Strong knowledge of CPT, HCPCS, ICD-10, and claims adjudication processes
  • Advanced skills in Microsoft Excel, Word, and familiarity with project management tools
  • Strong analytical, organizational, and documentation skills.
  • Environmental Job Requirements and Working Conditions

  • Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis.  The office is located at 1600 Corporate Center Dr. Monterey Park, CA 91754.
  • The target pay range for this role is between $75,000.00 - $95,000.00. This salary range represents our national target range for this role.
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