Field Service Engineer (Government) (Phoenix)

Network Operations Center (NOC) Network Administrator

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

The Network Operations Center (NOC) Network Administrator will provide operations support to an important government customer in Chandler, Arizona. The Network Administrator is responsible for ensuring infrastructure availability that meets established SLA and performance metrics to a level acceptable to the government customer. The NOC Network Administrator will provide management and support to vendor- and technology-diverse networks and infrastructures. This position is part of a highly technical team responsible for 24x7x365 support of a worldwide network containing over 2,800 networking devices that include switches, routers and wireless access points. The position also supports several network management systems that monitor the availability of the different layers of the IP stack (Devices, applications, interfaces, etc.) running in the environment.

Job Duties / Responsibilities

• Provide subject matter expertise and oversight for technical support services.
• Perform on-site configuration, preventive maintenance inspection (PMI), troubleshooting, maintenance, repair, and support services for COTHEN equipment at the Primary Operations Center / NLECC facility.
• Coordinate work planning, scheduling, and execution for maintenance and repair services.
• Facilitate and coordinate 3rd party depot-level maintenance and repair services for components not repairable on-site.
• Provide software, hardware, and system engineering, evaluation, installation, configuration, integration, corrective and preventative maintenance, and support services for COTHEN fixed antenna sites.
• Conduct comprehensive site surveys and evaluate proposed sites and equipment for integration into the COTHEN HF Network.
• Provide on-site corrective and preventative maintenance and repair services for subscriber equipment at aircraft, vessel, and RCC sites.
• Support configuration, maintenance, and repair of CBP and non-CBP HF subscriber radios and remote communications consoles (RCCs).
• Perform product evaluation services for subscriber radios and RCCs considered for network integration.

Required Clearance : Public Trust (#publictrust)

Required Qualifications :

Physical Requirements :

Desired Qualifications :

Our Field Service Engineers earn between $79,600 - $95,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education / training.

Joining our team comes with amazing perks and benefits :

Weekly Hours : 40

Time Type : Regular

Location : Orlando, Florida

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.