Front Desk Agent

Job Snapshot

Front Desk Agent

Hotel Monaco

Kimpton Hotels

Downtown Seattle

Kimpton Hotel Monaco

Downtown Seattle

We are looking for a motivated individual to join our Hotel Monaco Front Desk Team!

The pay for this role is $22 / hour + PERKS, BENEFITS (keep reading to learn more!)

• After 90 day you will be eligible for a $1 increase.

We are an 189 room property with 8,000 sq. ft. meeting space and full service restaurant / private dining. Our owners (InnVest) are investing $20 million into a beautiful renovation beginning Q4. Our brand is Kimpton Hotels & Restaurants - our culture is inclusive, edgy and where heartfelt connections are valued. Our commitment to growth and development is strong because we value our team. We look forward to meeting you!

Benefits and Perks :

About Hotel Monaco (189 + Meeting Room / Banquet Space) : Premier Downtown Seattle Hotel

Thanks to a lobby that's been known to drop jaws, luxurious yet playful guestrooms, a location that's the envy of every other downtown Seattle hotel around, and a vibe that's truly one of a kind, the award-winning Kimpton Hotel Monaco has stage presence in spades, and offers a fun-filled escape from life's hustle and bustle. Our spacious guestrooms are made to relax in, and when you’re ready to head out on the town you’re already poised in the perfect walkable location. No stay would be complete without dining at our Outlier restaurant, a modern industrial gastropub serving up seasonal Pacific Northwest ingredients and dynamic cocktails.

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Some of your responsibilities include :

What You Bring