Assistant General Manager
The Assistant General Manager reports to the General Manager and is responsible for directing staff of the signature gourmet according to established standards to provide maximum guest service and satisfaction while achieving financial goals.
Essential Job Functions :
Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and Identifies and defines business needs and implements solutions which may result in beneficial changes in the operation of the restaurant, improvement in the restaurant's impact or interaction with customers, improvement in the restaurant's ability to reduce or contain costs or generate additional revenue.
- Works in conjunction with the General Manager and Chef and directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established
- Assists the General Manager with menu item changes based on product mix reviews and guest feedback.
- Ensures that the restaurant supports the casino by providing outstanding service to VIP guests in the restaurant and during special
- Institutes cost control procedures, inventories, and standards of
- Counsels, guides, trains, and instructs assigned personnel in the proper performance of their duties, including kitchen
- Works with manual and automated systems and develops or implements procedures, formats, budgets, testing, training, and
- Staff replacement within the guidelines of the
- Develops and implements operating standards where
- Communicates with management, other departments, and designated personnel to address the needs of the POS
- Provides project leadership and project management as assigned
- In the absence of the General Manager provides leadership and direction for the department as required.
- Acts immediately on all customer complaints to insure that a correction is made whenever
- Responsible for the back of the house operations in the absence of the room
Qualifications :
College degree in business or related field preferred but may be waived with extensive experience in the field in a similar capacity. 3 years fine dining experience with at least 2 years in a management role preferred.
Additional Requirements :
Must be familiar with financial data and cost controlProven ability in developing budgets and businessProven ability in writing documentation, procedures, and trainingProject management experience (writing a project plan, measuring progress, delivering results).Excellent interpersonal, customer service, communication, team building, and problem solving skills are required.Excellent verbal and written communicationAbility to coordinate multiple tasks atAbility to compile, compute, and analyze pertinent data needed forAbility to work with the POSAbility to negotiate and build relationships with diverse departments and casinoAbility to implement strategic visions and plans into day to dayAbility to work flexible schedules, including nights, weekends and holidays is required.Work Environment :
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear, and taste or smell. The employee must frequently lift and / or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjustThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of thisThe Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to generalMust be able to communicate effectively with guests in English, specific to position duties and responsibilities.Closing :
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to :
Credit CheckCriminal Background CheckDrug ScreenDisclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).