Job Description
Position Summary : The WIC Program Administrator oversees the WIC agency operations and clinic staff, completing all administrative duties and daily operations when needed. The Director must be a Registered Dietitian / Registered Dietitian Nutritionist (RD / RDN) to perform high-risk counseling, authorize formulas, mentor other nutrition staff, facilitate nutrition-related continuing education, certify clients, and other duties as assigned.
Essential Duties and Responsibilities
- Understanding WIC Director Competencies
- Oversee planning, implementation, and evaluation of local agency activities and analysis of administrative reports.
- Develop, review, and update local agency policies and procedures to ensure compliance with local, state, and federal regulations and procedures.
- WIC Director Competencies : Provide ongoing supervision and support of local agency staff.
- Complete local agency self-assessments and delegate to supervisors as needed.
- Review monthly WIC expenses and submit CER to WIC Nutrition Consultant for reimbursement.
- Oversee daily local agency operations.
- Keep current with up-to-date information and state and FNS policy updates; disseminate this information to other local agency staff.
- Complete annual contract documents to provide WIC program services.
- Identify, coordinate, and collaborate with community stakeholders.
- Attend required meetings including the WIC Partner's meeting, Nutrition / Breastfeeding Coordinators meeting, and WIC Director's call.
- May certify potential WIC clients or provide high-risk counseling and / or formula authorization to WIC participants, if a Registered Dietitian.
- May serve in a variety of supervisory roles within the local agency.
- Attend and / or facilitate monthly staff meetings and WIC clinic staff meetings.
- Perform Certification Specialist, Nutrition Education Specialist, and Coordinator duties and other duties as needed and appropriate.
- Plan and provide individual and group nutrition education to high-risk clients, providers, and professional staff utilizing interactive teaching methods and diverse multimedia materials and aids; assess and document findings of the nutrition status of program participants; plan and provide counseling and education to participants with high nutritional risk.
- Assist in developing policies and procedures to ensure nutrition objectives and interventions are consistent with accepted nutrition and public health guidelines.
- Consult with physicians and other healthcare professionals regarding clinical nutrition issues or concerns, including customizing individual meal plans for program participants with medical needs.
- Develop staff skills and knowledge regarding nutrition and delivery of nutrition services through training, coaching, and mentoring; participate in utilization reviews, quality assurance audits, and data collection relative to nutrition care and education.
- Perform formula authorization and, as necessary, certification of clients and other duties as required or assigned.
Competencies
Analytical – Synthesizes complex or diverse information; designs work flows and procedures.Project Management – Develops project plans; coordinates projects; completes projects on time and budget; manages project team activities.Managing Customer Focus – Promotes customer focus; establishes customer service standards; monitors customer satisfaction.Team Leadership – Fosters team cooperation; defines team roles and responsibilities; supports group problem solving.Impact & Influence – Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes.Qualifications
Education / Experience – Bachelor's degree from a four-year college or university, or one to two years related experience and / or training, or equivalent combination of education and experience.Language Ability – Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Mathematical Ability – Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts of basic algebra and geometry.Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer Skills – Microsoft Office Suite (Word, Excel, PowerPoint, Access, Publisher, Outlook, Microsoft Edge); Google Suite (Docs, Sheets).Certificates and Licenses – High School Diploma; Associate or Bachelor's degree highly preferred; Registered Dietitian (RD) / Registered Dietitian Nutritionist (RDN); Fingerprint Clearance Card; Bilingual Spanish Speaking preferred.Supervisory Responsibilities
Directly supervises employees in the WIC Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Noise level is usually moderate.
Physical Demands
Regularly required to stand; walk, talk or hear. Frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. Must frequently lift and / or move up to 10 pounds.
WCHC's Expectations of all Employees
Adheres to all WCHC Policies and Procedures.Conducts self in a manner that represents WCHC Values at all times.Maintains a positive and respectful attitude with all work-related internal and external contacts.Communicates regularly with supervisor about departmental and WCHC concerns.Consistently reports to work on time, prepared to perform the duties of the position.Meets productivity standards and performs duties as workload necessitates.Actively participates in all required training.Empowered to provide outstanding service to all customers.Company Description
Wesley Community & Health Centers is a local, non-profit, federally qualified health center committed to providing high-quality primary care to all individuals, regardless of insurance status. Our two Phoenix and one Mesa locations offer comprehensive, patient-centered medical services. Beyond healthcare, we empower our community through programs such as After School – Strong Youth Strong Community, Neighborhood Revitalization, Nutrition, Adult Education, and Financial Literacy. By partnering with local businesses and organizations, we strive to improve the overall health and well-being of our community members.
Employment Details
Seniority Level : Mid-Senior LevelEmployment Type : ContractJob Function : Information TechnologyIndustries : Non-profit Organization ManagementJob Alerts
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