Business Analyst

Company Summary

Jacobson, Goldfarb & Scott, Inc. (JGS Insurance) was established over 100 years ago as an Independent Insurance Agency that is privately owned. We are a growing company with innovation, respect, and hard work as key to our culture. We are committed to a dynamic and service-oriented approach with our employees as well as our clients. Our goal is to assure that our customers are receiving the most comprehensive and competitive programs in terms of cost, coverage and service. Located in the beautiful MetroBurb of Bell Works, JGS offers a comfortable and modern work environment with restaurants, markets, events, and many other activities.

Position Summary:

JGS Insurance is looking for a Business Analyst that will help in facilitating assigned projects by serving as a liaison between users and developers, setting and communicating goals, and evaluating and refining system results. This role will collaborate with our business and development staff to create a state-of-the-art RQI (Rate Quote Issue) platform. This will be a partially remote position.

Duties/Responsibilities

• Collaborates with business staff to thoroughly understand the needs to be supported by the information systems and technology.

• Determines how changes to the project will affect the business and systems.

• Responds to inquiries and provides advice to the business group regarding current and potential system inputs, processes, and outputs.

• Facilitate requirements gathering sessions between business and IT.

• Negotiates plans and timeframes, ensuring that the business understands the anticipated result.

• Develops and communicates detailed specifications for implementation.

• Produces reports, timelines, and graphics to communicate expectations and progress to management, customers, investors, and other relevant parties.

• Maintains and ensures proper documentation and coordinates or performs testing of system modifications.

• Collaborates with the Project Manager to ensure business partner needs are met.

• Researches and analyzes the nature, effect, and results of system difficulties.

• Satisfies data sampling, project analysis, testing verification, and other user requests from existing client databases.

• Acts as liaison with Information Technology and/or outside vendors to support relevant systems.

• Maintains current understanding of industry standards, trends, and best practices through industry and other professional networks.

• Provides recommendations on system evolution.

• Creates, develops, provides, or coordinates system training, materials, and other educational tools.

• Helps develop ad hoc data reports using simple query language.

• Other duties as assigned.

Required Qualifications:

• Bachelor's degree in Information Technology, Business, or related field required.

• At least five to seven years of related experience.

• Excellent verbal and written communication skills.

• Experience with Agile Methodology

• Analytical Thinker

• Extremely organized with great attention to detail.

• Excellent management skills with the ability to lead, facilitate, motivate, and organize.

• Ability to make decisions quickly and with little guidance.

• Ability to adapt to change.

• Excellent customer service skills.

• Ability to learn quickly and to creatively solve new problems.

• Ability to negotiate and settle differences quickly and peacefully.

• Proficient in Microsoft Office Suite or related software program.

• Ability to act as a team player.

• Must have experience utilizing Rally or other agile Project Management tools

Preferred Qualifications:

• Management Liability and/or P&C Insurance knowledge a preferred.