Laboratory Operations Manager

Responsibilities:

• Act as the primary point of contact for key biologics clients, ensuring exceptional customer service and responsiveness.
• Oversee analytical services supporting biologics and other large molecules, including bioseparations, mass spectrometry, characterization, release, and stability testing.
• Serve as a subject matter expert in biologics for internal and external stakeholders, translating client needs into actionable project plans.
• Lead capacity planning, resource allocation, and prioritization of biologics projects across the analytical team.
• Drive operational efficiency, laboratory innovation, and continuous improvement.
• Mentor, train, and develop team members, supporting succession planning and professional growth.
• Ensure compliance with SOPs, GMP standards, and regulatory requirements.
• Stay current on industry trends and adapt laboratory practices as necessary.

Requirements:

• Doctorate degree with 8+ years, Master’s degree with 10+ years, or Bachelor’s degree with 12+ years of experience in Chemistry, Biochemistry, or related field.
• 2+ years of supervisory experience leading laboratory teams.
• Experience in development, validation, and verification of analytical testing methods.
• Experience with regulatory inspections or client audits.
• Previous experience in pharmaceutical GMP environment; CDMO/CMO experience preferred.
• Strong knowledge of biologics modalities (mAbs, proteins, cell & gene therapies) and analytical methodologies (HPLC/UPLC, electrophoresis, mass spectrometry, AUC, UV/Vis, potency assays, etc.).
• Excellent leadership, communication, and interpersonal skills.
• Proven business acumen and ability to balance scientific excellence with commercial priorities.