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Intake Specialist
Intake SpecialistThe Edwards Law Group • Atlanta, GA, US
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Intake Specialist

Intake Specialist

The Edwards Law Group • Atlanta, GA, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!

Compensation :

$30,000 - $40,000 per year

Responsibilities :

  • Manage attorney schedules, including prospective client consultations, to foster caseload growth
  • Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
  • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
  • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
  • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner

Qualifications :

  • Firm knowledge of spreadsheet and data management, as well as computer skills
  • High school diploma or equivalent required; Bachelor’s degree preferred
  • Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
  • Previous customer service or sales experience preferred
  • CRM and case management software experience a plus
  • About Company

    Why This Firm

    Mission : We take on the ugly in family law so clients don’t have to. We welcome ALL people without judgment and genuinely want to help them reach their happy place.

    Purpose & Impact : We change lives through family law. If operational excellence matters to you because it helps real people get better outcomes, you’ll find this work deeply meaningful.

    Values & Culture : We’re a woman-owned, minority-led, LGBTQIA+ firm. We walk the talk on inclusivity and respect. We value integrity, empathy, and curiosity, and we care about good work and each other.

    Scaling & Stability : We offer both a strong, established foundation and exciting growth ahead.

    Legacy & Opportunity : Help shape a human, high-performing firm. Build systems and culture that define our future.

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    Intake Specialist • Atlanta, GA, US

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