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Mortgage Processor
Mortgage ProcessorMorgan Financial • Melbourne, FL, US
Mortgage Processor

Mortgage Processor

Morgan Financial • Melbourne, FL, US
6 days ago
Job type
  • Full-time
Job description
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Dental insurance

Are you looking to join an established, local company in Brevard County?


Morgan Financial is a customer-focused mortgage banker built on delivering exceptional client experiences and moving fast without sacrificing quality. We are looking for a Mortgage Processor who excels in a customer-facing, phone-driven environment and takes pride in creating a smooth, stress-free experience for clients.


This is not a “sit behind email all day” role — we are looking for someone who is comfortable on the phone, proactive, and thrives in real-time communication.


What You’ll Do
  • Manage and process residential mortgage files from application through closing
  • Proactively call borrowers to collect documents and move files forward
  • Troubleshoot customer issues with providing documentations through secure methods
  • Review and verify documentation (income, assets, credit, title, insurance, etc.)
  • Submit complete, organized files for final underwriting
  • Clear conditions quickly and efficiently
  • Coordinate with Loan Officers, Assistants, Underwriters, and Customers
  • Manage pipeline deadlines and keep all parties updated
  • Maintain accuracy in all systems and documentation
  • Deliver a best-in-class customer experience from start to finish
What We’re Looking For
  • 3–5 years of professional experience in an office environment
  • Strong customer service background with emphasis on phone interaction
  • Mortgage experience is a plus, but not required
Key Traits for Success
  • Comfortable on the phone — you naturally pick it up instead of sending an email
  • Strong communicator who can simplify complex information
  • Highly organized and detail-oriented
  • Ability to manage interruptions and multitask effectively
  • Self-starter who takes initiative and solves problems
  • Time management skills in a fast-paced environment
  • Tech-savvy with solid business computer skills
  • Positive attitude and team-first mindset
Why Morgan Financial?
  • High-performance, team-oriented culture
  • Opportunity to grow within a rapidly expanding company
  • Competitive compensation and benefits package. Base salary is commensurate with experience, with additional performance-based bonus compensation offered beyond the stated salary.
  • Leadership that values initiative and problem-solving
  • A workplace that lives its core values:
    • Give 80, Take 20
    • Problem Solve and Take Initiative
    • Genuine Leadership
    • Have fun
Morgan Financial is an Equal Employment Opportunity employer.
Morgan Financial affords equal employment opportunity to all qualified individuals.

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Mortgage Processor • Melbourne, FL, US

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