As a Virtual Trip Concierge Assistant, you will help travelers enjoy a smooth planning process by providing personalized information, answering questions, and supporting their needs. Your mission is to make every step of the journey simple, enjoyable, and stress-free.
At Destiny&Co , we focus on building trust, delivering clarity, and helping travelers create memorable moments.
Key Responsibilities
- Support clients with itinerary confirmations, changes, and travel updates.
- Share destination information and helpful recommendations.
- Communicate professionally through various channels.
- Follow up before and after travel.
- Resolve concerns with empathy and efficiency.
Benefits
Remote role with flexibility.Training and development resources provided.Industry perks and discounts available.Supportive team environment.What We’re Looking For
Strong communication skills.Customer service experience preferred.Organized and detail-oriented.Comfortable using digital platforms.Passion for travel and guest care.