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FORD SERVICE LOT ATTENDANT

FORD SERVICE LOT ATTENDANT

Hoffman Auto GroupHartford, CT, United States
27 days ago
Job description

Overview :

Responsible for ensuring safe and efficient handling of customer and company / owned vehicles.

Responsibilities :

  • Greet all customers entering the service area and direct customers to service-write up area. Tag vehicles and install mats and seat covers. Park all vehicles in appropriate locations.
  • Maintain organized lot in order to provide easy access for customers. Includes removing any debris and snow.
  • Maintain loaner vehicles. Wash, fill gas tanks and park in designated area. Inform management of any mechanical or body repairs needed.
  • Perform alignment checks in the drive through quickly and efficiently, providing color alignments print out to the Service Consultants while the customer is still in the Consultants office.
  • Clean, wash and detail customer vehicles, shop and service drive as needed.

Qualifications :

  • High School Diploma
  • Valid drivers license.
  • 1-2 years experience in a customer service orientated environment preferred
  • Can adapt and embrace change with an internal and external customer centric mindset
  • Act as an advocate for teammates and have a strong commitment to technology advancement
  • Possesses effective communication skills : oral, written, listening.
  • Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.