Crisis Care Shift Supervisor (Contingent)

Under the general supervision of the Crisis Care Center - Site Director, the Crisis Care Shift Supervisor is responsible for providing general supervision and monitoring for the Crisis Care Center. This position will also provide clinical support for clients of the Crisis Care Center.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

• Serves as the onsite immediate supervisor for team members through role modeling, coaching, and assisting the unit.
• Oversees daily operations.
• Creates a healthy partnership with stakeholders.
• Monitors and oversees workflows at the DWIHN Crisis Care Center.
• Monitors and oversees guest visits at the DWIHN Crisis Care Center.
• Provides support and development to staff by modeling position functions for the team.
• Ensures that services and linkage are provided for ongoing recovery and treatment services.
• Serves as the mental health professional for individuals until they are enrolled in services at other community agencies.
• Determines a provisional diagnosis, obtains documentation of medical necessity, and submits authorizations for service.
• Conducts thorough clinical assessments and treatment plans for services.
• Assesses the individual's needs and provides appropriate support and referrals.
• Provides short-and long-term recovery-oriented therapeutic counseling and education on a group or individual basis.
• Provides family education and family counseling.
• Completes clinical documentation as required.
• Facilitates recovery education courses.
• Conducts thorough clinical assessments and treatment plans for services.
• Provides crisis management services and responds to urgent / emergent participant needs.
• Implements the transition / discharge care plan in partnership with each participant.
• Works in concert with the Site Director and Unit Administrator to ensure that quality, compliance, and deliverables are met.
• Works with the Site Director and Unit Administrator regarding personnel matters.
• Performs related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)

REQUIRED EDUCATION :

A Master's Degree from a recognized college or university in the Human Services, the Social Services, Nursing (a Bachelor's Degree will be accepted), Public Health, Public Administration, Healthcare Administration, Health Management, Psychology, Counseling, Social Work or a related field.

REQUIRED EXPERIENCE :

AND

AND

REQUIRED LICENSE(S).

A Valid State of Michigan clinical licensure : RN, LMSW , LMHC, LPC, LLP or PhD.

(A limited license will be accepted).

A valid State of Michigan Driver's License with a safe and acceptable driving record.

WORKING CONDITIONS :

This position will work in the DWIHN Crisis Care Center. This position will be required to work with persons who may suffer from mental health or substance abuse crises.

Crisis Care Operations is a 24 / 7 unit. Candidates will be required to work a 12-hour schedule. Candidates must be able to work a flexible schedule.

(THIS IS A CONTINGENT POSITION)

This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.

Please Note : DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.

The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer