Project Coordinator 1

Shift :

Monday through Friday, 11 : 00 AM - 7 : 30 PM

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

SUMMARY :

Responsible for providing administrative support to project management and sample receiving as well as providing customer service to all clients.

ESSENTIAL FUNCTIONS :

• Overseeing or reviewing, completing and processing various types of standard project management forms, documents, databases, and related materials and information.
• Provides complex to specialized interpretation and counsel to staff, management, and functional leaders regarding project management policies, programs and practices for standard operations.
• Provides complex to specialized research, feedback and decisions to resolve management and employee questions and requirements; assists with receiving customer feedback and coordinating resources and responses as required.
• Assists with more complex projects involving client contact, verification of accurate check-in of samples, monitoring status of analysis, providing response to client inquiries, and invoicing client, as determined by the supervisor.
• Directs client calls and requests to appropriate project manager for follow-up.
• Schedules and creates sample kits based on client's sample needs.
• Sets up accounts and account pricing within the Laboratory Information Management System (LIMS) and ensures account information is up to date.
• Reviews login dashboard and updates information and confirmations as necessary.
• Ensures approved reporting styles are applied to analytical reports.
• Assists with developing or participating in project management or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management.
• Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS :

Education and Experience :

High School Diploma / GED; AND five (5) years of administrative support or customer support experience; OR an equivalent combination of education, training and experience.

Required Knowledge and Skills

Required Knowledge :

Required Skills :

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.