Property Claims Examiner

Property Claims Examiner

Job Category : Claims

Requisition Number : PROPE001140

Posted : June 27, 2025

Full-Time

Hybrid

Dedham, MA 02026, USA

Job Details

Description

Key Responsibilities :

• Review and evaluate property claims to determine coverage, liability, and the appropriate course of action.
• Investigate claims by gathering necessary information, including documentation, photos, statements, and estimates from policyholders, contractors, and field adjusters.
• Analyze policy terms and conditions to determine coverage applicability and limitations.
• Ensure timely and accurate documentation of all claim activities and communications in the claims management system.
• Negotiate settlements with insureds / claimants, contractors, and vendors while adhering to company guidelines and state regulations.
• Provide guidance to field adjusters and independent appraisers on claims handling procedures.
• Work with contractors, engineers, and other experts as needed to assess damage, repairs, and rebuilding efforts.
• Communicate claim decisions clearly and effectively to policyholders and stakeholders.
• Handle escalated or complex claims that may involve large losses, liability disputes, or coverage interpretation.
• Stay updated on regulatory changes and industry best practices related to property claims.

Qualifications :

Preferred Skills :

We offer a competitive total compensation package including medical, dental, vision & life insurance, pension and a 401(k) with match.

Our offices are located on the Charles River in historic Dedham, Massachusetts. Our employees enjoy the use of a subsidized on-site caf, fitness center and free parking.

The Norfolk & Dedham Group is an Equal Opportunity Employer