Senior Engineer II - AI / ML

Job Description

Overview

As Software Engineer II at Fanatics Betting & Gaming (FBG) with a focus on AI and Machine Learning, you will play a crucial role in our team's ambitious initiative designed to leverage AI and data-driven systems to transform customer operations into a market differentiator. You'll architect and enhance sophisticated data infrastructure and pipelines that fuel AI-driven insights, real-time conversational analytics, predictive troubleshooting, and contribute to the development of intuitive UI screens and tools that empower customer success teams. You will be collaborating closely with data scientists, ML engineers, and cross-functional teams, and your work will significantly impact operational efficiency, customer engagement, and innovation within FBG.

Responsibilities

• Architect, build, and manage robust data pipelines and infrastructure that support large-scale AI and machine learning initiatives.
• Develop and optimize integrations between core AI services, including AWS Bedrock, LLMs, and internal platforms (Salesforce, Tableau, Slack) for enhanced operational performance.
• Collaborate with applied scientists and ML engineers to refine model deployments, feature engineering, and ensure seamless operationalization of predictive and conversational AI solutions.
• Implement advanced data processing and real-time analytics workflows for conversational intelligence, sentiment analysis, and predictive troubleshooting.
• Ensure high-quality data management, emphasizing security, compliance, data governance, and maintainability within AI-driven environments.
• Drive tooling and infrastructure solutions that facilitate efficient testing, debugging, monitoring, and continuous improvement of AI applications.
• Establish comprehensive observability frameworks (logs, metrics, alerts) to maintain system reliability, performance, and operational insights.
• Participate actively in technical discussions, code reviews, and strategic planning to align AI infrastructure development with business goals.
• Proto-type and develop intuitive, user-friendly UI screens and dashboards that enable customer success teams to leverage AI-driven insights effectively.

Required Qualifications

Preferred Qualifications

Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply!

The expected salary range for this role is based on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award.

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Team

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.