Team Lead

Team Leader Position in Austin, TX

TRIGO Global Quality Solutions is seeking to fill a Team Leader Position in Austin, TX. Pay is $20.00 per hour. Overall Purpose of a Team Leader : Ensure customer satisfaction by providing quality services / support and by training, developing, and motivating team members. Provide leadership and guidance to site personnel. Support and maintain a positive and productive atmosphere at sites. Ensure all company and customer guidelines are upheld.

May Report to Site Manager / Site Supervisor / Sr. Site Leader / Site Leader

Responsibilities

• Client relationship and business development : Establish and maintain relationships with customers and site personnel. Daily communication with various stakeholders at the site level.
• Operations : Assist Site Leaders or Sr. Site Leaders as needed. Train inspectors and validate adherence to process (e.g., audits). Communicate changes in projects and work instructions to inspectors. Document and report non-conformances to Site Leader / Supervisor. Make independent judgments for subjective scenarios according to project needs. Troubleshoot and problem solve with the Site Lead / Supervisor, for issues pertaining to process flow, new criteria, spikes / spills. Manage material movements using inventory management tools (e.g., scanners) as needed. Work as an inspector when required. Comply with local and company Health and Safety legislation, laws, and policies. Comply with all TRIGO and site specific customer policies.
• Organization and management : Facilitate communication of information within and between workgroups. Assist in maintaining a 5S / 6S working environment.
• Technical : Collect and maintain company reports and data. Utilize company web portals to record required audits and documentation.
• Other : Any other duties as assigned.

Knowledge, skills, abilities