Program Manager, Business Operations / BizOps

Expedia Group Technology Operations Manager

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.

Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

Our charter as the Supply team within the Technology organization is to source the best possible inventory and content from our partners. We focus on generating the best prices and customer experience, ensuring our supply is transacted fairly across our marketplace, and enabling our partners to manage and optimize their business with Expedia Group.

We are seeking a motivated individual to lead day-to-day business operations (BizOps), identifying and tackling problems across the division and driving operational alignment to help the organization realize its objectives.

In this role, you will :

• Lead operational excellence by creating, implementing, and improving business processes and their accompanying documentation.
• Partner with diverse teams across the organization to ensure the success of key business priorities.
• Manage financial operations, including headcount tracking, discretionary spend allocation, and time tracking compliance.
• Operationalize new business processes and provide training to teams with a focus on continuous improvement, efficiency, and excellence.
• Provide program management support for key initiatives and special projects as required by the business.
• Support the preparation of reports, events, and business meetings that provide leadership with insights into progress toward business goals.
• Collaborate with key partners (e.g., People Team, Talent Acquisition, and Finance) to develop and support the rollout of processes that ensure success.
• Maintain high standards of data quality and integrity within our business systems.

Minimum Qualifications :

Preferred Qualifications :

The total cash range for this position in Seattle is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individuals knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical / dental / vision, paid time off, and an Employee Assistance Program. To fuel each employees passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

Accommodation requests :

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team.

Expedia Group's family of brands includes : Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST : 2029030-50