Provider Capacity Analyst

Provider Capacity Analyst

Position Summary : Reporting to the Template Team Manager, the Provider Capacity Analyst will provide consultative support to clinical practices on provider capacity and template configuration. The analyst will work with practice leadership to develop recommendations to improve capacity utilization and template design, based on data analysis and practice feedback. The analyst will ensure adherence to organizational standards and identify and escalate any barriers. The analyst will track implementation progress and outcomes of recommended actions.

Essential Duties

• Engages with practice leadership to understand and measure existing provider capacity, develop improvement tactics, and identify barriers to improving capacity utilization.
• Ensures adherence to organizational capacity and template standards.
• Participates in capacity and template governance structure.
• Collaborates with departments to adjust resources based on demand forecasts.
• Aligns provider scheduling templates to meet patient and operational requirements as indicated by capacity utilization, access / revenue cycle, and patient satisfaction data, as well as operational feedback.
• Analyzes data to identify opportunities for improvement and reviews metrics to monitor and measure impact of improvement efforts.
• Addresses complex scheduling workflow and template issues through cooperation with practice operations, call center leadership, central template team, and EHR administrators.
• Collaborates with central template team and practice management to ensure completion of agreed upon tactics, including requesting EHR system changes as needed.
• Ensure alignment to general access goals, such as increasing patient self-scheduling and improved referral management processes.
• Performs all other duties as assigned within scope of practice and / or training.

Strategy & Project Management

People

Other

Minimum Qualifications

Preferred Qualifications

Competencies

Patient Facing Competencies

Leadership Competencies

Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents. Minimum Salary : 34320.00 Maximum Salary : 34320.00 Salary Unit : Yearly