Senior Retail Loan Collector

Job Description

Job Description

This position has great growth potential for the well qualified and motivated individual!

In this role, you'll be proactively reaching out to customers who are at risk of missing payments to help them arrange their loan or delinquent tax payments. You'll be managing and working to resolve cases involving long-term delinquent or distressed loans, as well as negotiating high-risk accounts that are over 90 days past due, all while following set timelines and meeting regulatory and investor requirements. You'll also collaborate closely with the servicing team to address any service-related questions or issues that come up. This position does not focus on loss mitigation efforts.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Required Education and Experience

• Bachelor’s Degree or equivalent experience.
• A minimum of 2 years' experience in collections.

Preferred Education and Experience

Position Expectations