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Client Success and Sales Manager, Premium Personal Training

Client Success and Sales Manager, Premium Personal Training

Hybrid Mma & Fitness LlcLos Angeles, CA, US
7 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Training & development

About Us

HYBRID Gym LA is a premium, high-performance private training facility specializing in one-on-one personal training and semi-private transformation programs . We are looking for a motivated Client Success & Sales Manager to lead client acquisition, support client experience, and help grow our high-ticket personal training business.

This is a desk-based sales role best suited for someone who excels at communication, lead conversion, and workflow organization all within a fitness environment.

Responsibilities

Sales & Lead Conversion

  • Convert inbound and outbound leads into high-ticket personal training clients.
  • Conduct consultations, gym tours, and follow-up calls / messages.
  • Manage the full sales pipeline : outreach, lead nurturing, follow-ups, booking consultations, and closing sales.
  • Track and update all leads using CRM systems.
  • Client Success

  • Support new clients through seamless onboarding.
  • Maintain strong client relationships to drive retention, renewals, and upsells.
  • Be the primary point of contact for client communication and scheduling needs.
  • Business Development

  • Build partnerships with local businesses, hotels, residential buildings, and corporate offices.
  • Support community events and brand activations to expand local awareness.
  • Identify new opportunities for revenue and membership growth.
  • Marketing Support

  • Coordinate with digital marketing agencies (paid ads, SEO, lead gen).
  • Assist with basic social media strategy and content planning.
  • Provide insights on lead quality and marketing campaign performance.
  • Reporting & Operations

  • Track sales KPIs, conversions, and performance metrics.
  • Provide weekly updates to the leadership team.
  • Help refine sales systems, scripts, and processes.
  • Qualifications

  • Experience in sales, client acquisition, business development, or membership sales (fitness / wellness / luxury service preferred).
  • Strong communication skills and ability to confidently close high-ticket services.
  • Highly organized with strong follow-up and time management skills.
  • Comfortable in a desk-based sales environment inside a fitness facility.
  • Experience with CRM systems (Mindbody, ActiveCampaign) is a plus.
  • Passion for health, fitness, and helping clients reach their goals.
  • Available for some evenings, weekends, and events.
  • Compensation & Benefits

    Compensation :

  • Hourly base at Downtown LA minimum wage
  • Uncapped commission on personal training sales, semi-private enrollments, renewals, and upsells
  • High performers earn significantly above industry averages
  • Benefits :

  • Complimentary HYBRID Gym membership
  • Employee discounts
  • 401(k) + 401(k) matching
  • Career development opportunities
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    Sales Manager • Los Angeles, CA, US

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