Senior Manager, Governance & Control
The Senior Manager, Governance & Control oversees and leads a highly complex and diverse governance and control function for an area of significant risk, complexity or scope usually involving medium to long term planning, ensuring an integrated approach with other business governance and control areas, the broader organization and enterprise control functions.
Depth & Scope :
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any / all disciplinary actions, as required
- Oversees and leads a highly complex and diverse function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results
- Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
- Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
- Strategic partner to leadership team on the management of the function, with deep industry, external / internal, enterprise knowledge, recognizes and anticipates emerging trends and identifies operational efficiencies and opportunities with other business management / enterprise areas
- Sets operational team direction and collaborate with others to execute on common goals
- Focuses on longer-range planning for functional area (e.g. 12 months or greater)
- Develops, communicates and implements a holistic governance and control strategy for own specific business function in support of and integrated with the overall business strategy
- Manages and plans activities that require alignment across multiple areas
- Leads the implementation of regulatory change management and provides guidance to the team in the development and / or integrated implementation of policies / procedures / changes across multiple business / functional areas
- Leads partnership with management and respective teams for area of specialization with industry, enterprise, and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending actions to senior management
- Ensures all administration, control and compliance activities are complete and accurate to meet targets for own area
- Ensures an integrated and aggregated view of all related business risk and control activities across the overall function providing escalations, recommendations, and decision support to leadership
- Forecasts programs / initiatives and demand, and coordinates prioritization of the portfolio / initiatives with key stakeholders
- Provides functional / business level communications to ensure messages to stakeholders and / or employees are consistent, appropriate and aligned to business risk strategies and executive management direction
- Provides direction to complex, wide ranging enterprise or cross-function / business projects as a SME and participates in designing, testing, and implementation of solutions
Education & Experience :
4-year degree or equivalent experience10+ years of related experienceDemonstrated track record of cost, quality and schedule control of projectsProven ability to effectively manage projectsStrong negotiation and conflict resolution skillsDetail orientedAbility to exercise sound judgmentExcellent oral and written communication skillsStrong teamwork and client skillsHighly motivatedIn-depth knowledge of construction standards, work methods, equipment and materials, operating practices and applicable codesPC proficiency in MS Access, MS Word, MS ExcelHighest personal & professional integrity & standards, & advance TD's vision & protect the brandExcellent judgment, including achieving the right risk / reward balanceTransparent communicator & respected TD representative, both internally and externallyAdvance TD's leadership development, employee experience & diversity agendaRole-models behaviors consistent with TD's leadership profilePreferred Qualifications :
Oversee the end-to-end issue management process for Global Technology Services.Partner with all three lines of defense to drive a consistent and efficient issue management program that meets the needs of all key stakeholders.Guide Business Information Security Officer (BISO) community on issue and remediation standards, procedures, and approach.Optimize the issues management life cycle across, including uplifting standards, tollgates, and risk treatment process.Ownership of Risk Reporting process, including regular reporting of GTS control domain risk levels, KRI results, and significant risks & exposures.Oversee reporting team that produces material for all levels of management and stakeholders, from Board level, to regulators, to senior executives.Deep understanding of risk management lifecycleAbility to present to senior leaders and stakeholdersWorking knowledge of data concepts and reporting approach.Physical Requirements :
Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%
Domestic Travel OccasionalInternational Travel NeverPerforming sedentary work ContinuousPerforming multiple tasks ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds OccasionalSitting ContinuousStanding OccasionalWalking OccasionalMoving safely in confined spaces OccasionalLifting / Carrying (under 25 lbs.) OccasionalLifting / Carrying (over 25 lbs.) NeverSquatting OccasionalBending OccasionalKneeling NeverCrawling NeverClimbing NeverReaching overhead NeverReaching forward OccasionalPushing NeverPulling NeverTwisting NeverConcentrating for long periods of time ContinuousApplying common sense to deal with problems involving standardized situations ContinuousReading, writing and comprehending instructions ContinuousAdding, subtracting, multiplying and dividing Continuous