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Senior Manager, Governance & Control (Risk Reporting and Issue Mgmt -US)

Senior Manager, Governance & Control (Risk Reporting and Issue Mgmt -US)

TD BankMount Laurel, NJ, US
21 hours ago
Job type
  • Full-time
Job description

Senior Manager, Governance & Control

The Senior Manager, Governance & Control oversees and leads a highly complex and diverse governance and control function for an area of significant risk, complexity or scope usually involving medium to long term planning, ensuring an integrated approach with other business governance and control areas, the broader organization and enterprise control functions.

Depth & Scope :

  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any / all disciplinary actions, as required
  • Oversees and leads a highly complex and diverse function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results
  • Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
  • Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
  • Strategic partner to leadership team on the management of the function, with deep industry, external / internal, enterprise knowledge, recognizes and anticipates emerging trends and identifies operational efficiencies and opportunities with other business management / enterprise areas
  • Sets operational team direction and collaborate with others to execute on common goals
  • Focuses on longer-range planning for functional area (e.g. 12 months or greater)
  • Develops, communicates and implements a holistic governance and control strategy for own specific business function in support of and integrated with the overall business strategy
  • Manages and plans activities that require alignment across multiple areas
  • Leads the implementation of regulatory change management and provides guidance to the team in the development and / or integrated implementation of policies / procedures / changes across multiple business / functional areas
  • Leads partnership with management and respective teams for area of specialization with industry, enterprise, and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending actions to senior management
  • Ensures all administration, control and compliance activities are complete and accurate to meet targets for own area
  • Ensures an integrated and aggregated view of all related business risk and control activities across the overall function providing escalations, recommendations, and decision support to leadership
  • Forecasts programs / initiatives and demand, and coordinates prioritization of the portfolio / initiatives with key stakeholders
  • Provides functional / business level communications to ensure messages to stakeholders and / or employees are consistent, appropriate and aligned to business risk strategies and executive management direction
  • Provides direction to complex, wide ranging enterprise or cross-function / business projects as a SME and participates in designing, testing, and implementation of solutions

Education & Experience :

  • 4-year degree or equivalent experience
  • 10+ years of related experience
  • Demonstrated track record of cost, quality and schedule control of projects
  • Proven ability to effectively manage projects
  • Strong negotiation and conflict resolution skills
  • Detail oriented
  • Ability to exercise sound judgment
  • Excellent oral and written communication skills
  • Strong teamwork and client skills
  • Highly motivated
  • In-depth knowledge of construction standards, work methods, equipment and materials, operating practices and applicable codes
  • PC proficiency in MS Access, MS Word, MS Excel
  • Highest personal & professional integrity & standards, & advance TD's vision & protect the brand
  • Excellent judgment, including achieving the right risk / reward balance
  • Transparent communicator & respected TD representative, both internally and externally
  • Advance TD's leadership development, employee experience & diversity agenda
  • Role-models behaviors consistent with TD's leadership profile
  • Preferred Qualifications :

  • Oversee the end-to-end issue management process for Global Technology Services.
  • Partner with all three lines of defense to drive a consistent and efficient issue management program that meets the needs of all key stakeholders.
  • Guide Business Information Security Officer (BISO) community on issue and remediation standards, procedures, and approach.
  • Optimize the issues management life cycle across, including uplifting standards, tollgates, and risk treatment process.
  • Ownership of Risk Reporting process, including regular reporting of GTS control domain risk levels, KRI results, and significant risks & exposures.
  • Oversee reporting team that produces material for all levels of management and stakeholders, from Board level, to regulators, to senior executives.
  • Deep understanding of risk management lifecycle
  • Ability to present to senior leaders and stakeholders
  • Working knowledge of data concepts and reporting approach.
  • Physical Requirements :

    Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

  • Domestic Travel Occasional
  • International Travel Never
  • Performing sedentary work Continuous
  • Performing multiple tasks Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds Occasional
  • Sitting Continuous
  • Standing Occasional
  • Walking Occasional
  • Moving safely in confined spaces Occasional
  • Lifting / Carrying (under 25 lbs.) Occasional
  • Lifting / Carrying (over 25 lbs.) Never
  • Squatting Occasional
  • Bending Occasional
  • Kneeling Never
  • Crawling Never
  • Climbing Never
  • Reaching overhead Never
  • Reaching forward Occasional
  • Pushing Never
  • Pulling Never
  • Twisting Never
  • Concentrating for long periods of time Continuous
  • Applying common sense to deal with problems involving standardized situations Continuous
  • Reading, writing and comprehending instructions Continuous
  • Adding, subtracting, multiplying and dividing Continuous
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