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Language Interpreters-French / Spanish / Tagalog / Cantonese / Mandarin / Vietnamese

Language Interpreters-French / Spanish / Tagalog / Cantonese / Mandarin / Vietnamese

BIG Language SolutionsHouston, TX, US
5 days ago
Job type
  • Full-time
Job description

Job Description

About the Company

We are seeking a skilled and experienced Language Interpreters fluent in any of the following French / Spanish / Tagalog / Cantonese / Mandarin / Vietnamese and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

About the Role

Job Title : Language Interpreters needed : French / Spanish / Tagalog / Cantonese / Mandarin / Vietnamese

Department : Customer Support / Language Services

Location : 5177 Richmond Ave. Suite. 300, Houston, TX 77056

Job Type : Full-time

Pay : $25-$28

Shift : Monday through Friday (EST working hours)

Reporting To : Call Center Manager

Responsibilities

  • Provide real-time, consecutive or simultaneous interpretation between English and French / Spanish / Tagalog / Cantonese / Mandarin / or Vietnamese during customer calls.
  • Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.
  • Accurately relay information without adding, omitting, or distorting the meaning.
  • Handle confidential and sensitive information with discretion and professionalism.
  • Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved.
  • Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
  • Adhere to call handling metrics, quality benchmarks, and compliance requirements.
  • Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.

Qualifications

  • Bachelor's degree in any discipline.
  • Required Skills

  • Fluency in any of these languages : French / Spanish / Tagalog / Cantonese / Mandarin / Vietnamese and Second Language – English spoken.
  • Minimum 1-2 years of experience in an international call center, preferably dealing with U.S. customers.
  • Prior experience in language interpretation is highly preferred.
  • Excellent listening, retention, and note-taking skills.
  • Strong interpersonal and communication skills, with the ability to maintain a professional tone.
  • Ability to work in a fast-paced, high-pressure environment.
  • Basic understanding of cultural sensitivities and appropriate communication etiquette.
  • Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.
  • Preferred Skills

  • Prior experience in language interpretation is highly preferred.
  • Familiarity with interpreting platforms, CRM tools, and call center software is an added advantage.
  • Pay range and compensation package

    Pay : $25-$28

    Equal Opportunity Statement

    Think global. Think BIG.

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    Linkedin : -language- solutions / mycompany

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    Language • Houston, TX, US

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