Job Description
Job Description
Summary
The Case Manager 2 for the Rapid Re-Housing Program provides direct and indirect services to a caseload of culturally diverse individuals, Families, and / or TAY (transitional-aged youth) clients, including comprehensive assessment, information and referral, case planning, education, advocacy and other supportive services. Case Manager 2 are responsible for developing professional and empathetic relationships while providing newly housed individuals and families with connections to appropriate programs and resources. The CM2 provides one-on-one case management and develops individualized case plans that promote client progression towards obtaining and maintaining self-sufficiency during program participation, and after the Rapid Rehousing Program is completed. Case Manager 2 are to be comfortable with entering the client’s home on a monthly basis to ensure the unit is being kept up and no breaking of the lease is occurring. Case Manager 2 is responsible for completing psychosocial assessments on clients that are currently in the process of being enrolled. Case Manager 2 also conducts weekly Orientation to clients who are in the process of being enrolled.
Essential Functions
- Maintains a maximum caseload of 15 households
- Conducts weekly, bi-weekly, and / or monthly meetings with each client
- Conducts at least once per month home visits, grocery runs, and dropping off of other provision of services all throughout San Diego County
- Completes monthly property management engagement to maintain relationship
- Completes monthly budgets with clients and reviews the monthly Rental Assistance Plan
- Creates and maintains a case plan with each individual client. Enters case notes and services into the CSTAR database in a timely manner
- Identifies and supports clients with resources for each client’s individual needs within FJV and in the community
- Conducts psychosocial assessments and directs the RRH weekly Orientation for those clients who are in the process of being enrolled in the Program
- Supports the Supervisor of CM by assisting with onboarding and assisting the other CM1s. Completed other duties in support of the Supervisor of CM like retrieving monthly bus passes for the clients.
- Attends weekly multidisciplinary team meetings and presents clients on a monthly and special circumstance basis to the team.
- On time completion of assigned training and policies.
- Performs other duties as assigned.
Qualifications
Bachelor’s degree or equivalent education / certification3+ years in similar job field experience, or lived experienceMust have a valid in-state driver’s license, provide current registration and insurance, and have a driving record with no more than 2 points within the last 3 years.Any combination of training and / or experience that would provide the required knowledge, skills, and abilities necessary to fulfill the responsibilities and duties of the assigned employment classificationProfessional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred.Possess mobility to work in an office setting and use stand office equipment.Proficiency in typing and all Microsoft Software.Strong problem-solving, and analytical skillsAbility to manage priorities and workflowStrong interpersonal skillsStrong data entry skills with a high degree of accuracyProficiency in solution focused case managementAbility to deal effectively with a diversity of individuals at all organizational levelsDemonstrate a high level of professionalism in dealing with confidential and sensitive issuesMaintain regular attendance (this can also be an essential function)Ability to understand and follow written and verbal instructionsKnowledge of and compliance with HIPAA standardsProcess improvementAnalyzing informationStrategic planningThe Pay Rate for this role is based on several factors including the candidate's experience, qualifications, and internal equity. The initial offer usually falls between the minimum and midpoint of the applicable salary range.