Sales Support Professional 1, Southeast Region

Join Our Caring Team

Become a part of our caring community and help us put health first. The Sales Support Professional 1 provides timely and effective sales administrative support to assist with the acquisition or retention of customers. The Sales Support Professional 1 work assignments are often straightforward and of moderate complexity. The Sales Support Professional 1 will provide sales support to the Large Group Sales Representatives in the Specialty Sales Regions. The objective will be to help execute on organizational directives related to technology, reporting, pipeline management, and overall market sales support. The ideal candidate will be able to summarize reporting data and present ideas and results. If you are detail oriented with outstanding analytical abilities, this role will be great for you. Will be supporting the Southeast Region and clients in EST / CST Timezones.

Daily Job Function

Provide support to the Sales team throughout the sales cycle.

Collect and organize RFP info (census, claims, RAF, etc.) and track down missing information from Broker / Client.

Support sold groups in the implementation process, including, but not limited to :

• Collect required materials for Account Installation.
• Submit all sold paperwork to Implementation.
• Complete LMG system updates (Launch my Group (LMG)
• Attend Implementation call.
• Partner with and provide support to brokers as they navigate Humana. Answer general benefit questions and respond to brokers with marketing flyers.
• Partner with internal stakeholders such as marketing, product, actuarial, underwriting, account installation and service.
• Creation and Distribution of scheduled market communication.
• Agent bonus tracking and organization.
• Maintain a strong connection with internal market team members, collaborate to achieve results and solutions.

Required Qualifications

Previous Sales Enablement or Project Management experience.

Great with computers including Microsoft Word, OneNote, PowerPoint, Outlook, with an advanced level skillset using Excel.

Excellent verbal & written communication skills.

Previous experience with Client Relationship Management Systems (CRM's) with a preference of the Sales Force platform.

Must be self-motivated and outgoing with a positive attitude and professional etiquette.

Strong analysis, critical thinking, and analytical problem-solving skills.

Ability to handle multiple tasks and deadlines with high level of accountability.

Synthesizing and analyzing financial data (ex. budgets and income statement forecasts) with consideration for market goals.

Ability to work cross departments to maximize collaborative potential on market outcomes.

Preferred Qualifications

Bachelor's Degree.

Healthcare or insurance industry experience.

Bilingual with the ability to speak, read and write in both English and Spanish.

Additional Information

Remote position, may require in person events / meetings on rare occasions.

To ensure Hybrid Office / Home associates' ability to work effectively, the self-provided internet service of Hybrid Office / Home associates must meet the following criteria :

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home / Office associates with telephone and computer equipment appropriate to meet the business requirements for their position / job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$53,700 - $72,600 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE : HUM) is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https : / / www.humana.com / legal / accessibility-resources?source=Humana_Website.