Job Description
Job Description
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
Job Specific
- Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards
- Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department
- Alters and repairs linens, uniforms, curtains, drapes, bedspreads, and pillows
- Repairs garments delivered by Laundry (example : replaces missing button on shirt)
- Answers and places phone calls to guests regarding needed repairs
- Occasionally visits guestrooms to measure guests to perform clothing alterations or repairs
- Unpacks new uniforms and inspects them for quality and size
- Inscribes new uniforms with identifying marks with marker
- Hangs up uniforms
- Participates in Orientation meetings to size new employees for uniforms
- Maintains employee records regarding number of uniforms issued, size, repairs completed, etc.
- Frequently works near moving mechanical parts
- Encourages a positive attitude among employees and treats guests and other employees with courtesy and respect
- Applies excellent guest relations skills when interacting with guests and staff
- Attends all department meetings as scheduled
- Performs all duties in a timely and professional manner
- Other duties as assigned
General
Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and / or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standardsQualifications
High school diploma or GEDMinimum five years related experience and / or training or equivalent combination of education and experienceGood knowledge and work experience in fitting, altering, and repairing uniforms and linens and operating sewing machinesService orientationBasic English language skillsAble to read and comprehend simple instructions, short correspondence, and memosAble to apply common sense understanding to carry out detailed but uninvolved written or oral instructionsAble to sit for extended periodsAble to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shiftAble to work a flexible schedule, including weekends and holidaysLoews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.