Housekeeping Manager

Housekeeping Manager

Full-time position for an experienced Housekeeping Manager to lead the housekeeping department and ensure guest satisfaction.

Responsibilities

• Plan, organize, and direct the housekeeping team to maintain high guest satisfaction.
• Lead, manage, and mentor housekeeping staff and oversee hiring and onboarding.
• Assess staff performance, provide guidance and feedback, and take corrective action when necessary.
• Schedule and lead department meetings to communicate standards.
• Monitor daily operations and delegate tasks to Property Managers and Supervisors.
• Inspect rooms and shared areas daily for cleanliness and order.
• Monitor inventory and purchase supplies as needed.
• Develop and maintain departmental budgets and control costs.
• Coordinate with other departments to meet housekeeping needs.
• Ensure adherence to safety and security regulations.
• Submit recommendations for guest room repairs and public space improvements.
• Ensure compliance with OSHA and safety standards.
• Perform additional duties as assigned to support hotel operations.

Qualifications

Education & Experience

Physical Requirements

Work Environment

Performance Metrics

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