CardVault by Tom Brady San Fran- Store Manager

CardVault by Tom Brady San Fran- Store Manager

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Brief Description

CardVault by Tom Brady is seeking a passionate and dynamic Store Manager for our new location!

Responsibilities

Directing all store operations

Researching, identifying and authenticating collectible trading cards by assessing the condition and quality of the item using established standards

Coaching and motivating your team to drive sales that deliver exceptional customer service

Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co‑workers to provide excellent sales service

Delivering sales, customer experience, merchandising, visual, and operational expectations

Acting as a partner between customers, sales associates and CardVault leadership

Learning and sharing expertise of products and trends to fit customer’s needs

Maintaining an awareness of all product knowledge, and current or upcoming product / trends

Maintaining patron satisfaction and builds relationships with preferred patrons

Accomplishing human resource objectives by recruiting, selecting, orientating, training, scheduling, coaching, counseling, and disciplining management and hourly staff; clearly communicates job expectations; enforces policies and procedures

Maintaining safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complies with legal regulations

Delegating authority, assigning responsibilities and effectively managing subordinates

Establishing standards for personnel administration and performance

Answering patrons’ complaints and resolving problems

Maintaining all necessary license and permits

General cash handling, reconciling cash drawers and safes, and performing opening and closing duties to company standard

Ensuring the security of all merchandise

Minimizing shrinkage, identifying and reducing loss

Coordinating with the CardVault Director of Inventory and Logistics regarding inventory management

Other duties as assigned

Requirements

A comprehensive knowledge of sports and / or trading cards

Minimum of two years store manager experience in a similar environment is required

High school Diploma / GED desired. College degree preferred

Ability to lead and be a part of a successful store team

Excellent organizational, verbal, interpersonal and ability to communicate effectively with guests, team members and management

Must have the ability to meet or exceed sales, guest service standards

Must be comfortable working and speaking with the public

Proficient in Microsoft Office products and retail business systems

Ability to work weekends, evenings and holidays

Ability to maneuver around sales floor, stock room, and ability lift / carry up to 30 lbs

Clear understanding of retail metrics including key performance indicators necessary to drive sales

Physical Demands / Work Environment / Hours

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast‑paced, high‑energy environment

Non‑typical office hours will be customary for this position including evenings, weekends, and holidays

Summary

CardVault by Tom Brady is redefining the sports collectibles industry. Founded in 2020, CardVault quickly became the premier destination for collectors, offering a first‑of‑its‑kind retail experience centered on authenticity, innovation, and community. Now, with seven‑time Super Bowl Champion and global icon Tom Brady, CardVault is set to scale like never before—bringing its elite retail concept to major sports and entertainment hubs across the U.S. and beyond.

We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.

CardVault by Tom Brady is an Equal Employment Opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Retail

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