Senior UI / UX Designer

About Trilyon, Inc.

For over 16 years, Trilyon, Inc. has been a leader in global workforce solutions, specializing in Cloud Technology, AI / ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, and emerging technologies.

For additional information or to view all our job opportunities, please visit our website : https : / / trilyonservices.com / careers /

Job Title : Senior UI / UX Designer

Location : San Jose, CA

Duration : 6 Months

Job Opportunity : Senior UI / UX Designer

We are seeking a talented Senior UI / UX Designer to join our employee-facing User Experience (UX) team within the Technology Services (ATS) organization. This role will involve designing end-to-end employee service journeys using human-centered methods and processes to solve experience challenges. The ideal candidate will combine strategic thinking and hands-on design execution, creating meaningful experiences that enhance employee satisfaction, productivity, and business outcomes.

Job Description

As a Senior UI / UX Designer , you will lead the design and optimization of workplace experiences for employees, collaborating closely with researchers, designers, and partner departments. You will leverage service design, research, strategy, and product design expertise to drive initiatives that improve digital and physical employee experiences.

Key Responsibilities :

Facilitate the creation of aligned strategic visions for department services.

Analyze policies, organizational dynamics, and processes to identify opportunities for improved service delivery.

Help partner departments navigate evolving touchpoints, tools, and processes while managing operational impact.

Identify opportunities to improve systems and processes using technology.

Advocate for the value of service design internally and establish best practices across the ATS organization.

Lead early project stages, conducting discovery sessions and workshops to uncover employee problems and enterprise opportunities.

Collaborate co-creatively with partner department staff to recommend feasible and desirable design solutions.

Translate employee needs into business, product, and service requirements, championing research-informed experiences.

Design future state backstage systems and front-stage user experiences.

Develop deliverables such as service blueprints, journey maps, and system maps to communicate design solutions.

Craft and deliver compelling presentations to communicate insights, concepts, and impact to stakeholders.

As a Senior UI / UX Designer , you will ensure that services are designed around the people using them, bridging strategy and execution to create meaningful experiences across the organization.

Skills & Competencies

7+ years of relevant professional experience in service design or related fields.

Expertise in solving complex design and technology problems using systems thinking.

Ability to lead projects autonomously, including workshops and service design consultations.

Strong presentation, storytelling, and communication skills.

Ability to justify design decisions using research and data.

Proficiency in facilitating workshops and applying design research to uncover employee needs.

Strong collaboration and relationship-building abilities.

Creative problem-solving skills for ambiguous and complex challenges.

Bachelor's degree in Design, Service Design, HCI, or related field required; Master's degree preferred.

Why Join Us?

Be part of a leading global workforce solutions company with over 16 years of excellence.

Opportunity to design impactful employee experiences across multiple business units.

Collaborative and inclusive company culture.

Professional growth and development opportunities.

Exposure to cutting-edge UX, service design, and technology practices.

Join Trilyon, Inc. and make an impact as a Senior UI / UX Designer , shaping innovative and employee-centered experiences across the organization.

Equal Employment Opportunity (EEO) Statement

Trilyon, Inc. is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.