Director of Operations

REPORTS TO :

Senior VP of Operations

ESSENTIAL ACCOUNTABILITIES :

• Responsible for leading site operations
• Promote the companys vision and values leading the way in demonstrating Belvikas people culture to ensure that the team feels valued heard and appreciated;
• Ensure all requirements relating to security health and safety environment and quality are being fully implemented and are consistently respected at all responsible site operations;
• Support the development and governance of an Enterprise Operational Excellence program focused on fostering a culture of Continuous Improvement and overall efficiencies across all business operations;
• Responsible for ensuring that SOPs reflect the operations workflow and are in accordance with customer SOPs or work procedures as required;
• Ensure that the entire team at all sites have clear and realistic targets along with the necessary tools to be successful;
• Create and cultivate good business relationships with customers and other industry players;
• Responsible to ensure that customer KPIs and metrics are met and participate in Quarterly Business Reviews;
• Anticipate and respond quickly to customers needs and changes proactively seeking out information from the customer to ensure customer success;
• Being consistently visible within the facility provide an approachable and open-minded style of leadership;
• Actively seek out new business opportunities from current customers and support the development of new service offerings or revenue opportunities with Sales & Account Management Team;
• Develop staffing to ensure full-time staff are in key roles at each operation;
• Work with our key temporary agency suppliers to ensure continuity and adequacy of staffing levels at all times;
• Develop and implement professional development and succession planning programs;
• Build relationships with current vendors and suppliers to support current and new operations;
• Develop and implement operational tactics for controlling operating costs and improving efficiencies within all operations;
• Contribute to the Finance Department in the annual budget process and managing the operational performance to maximize the locations profitability;
• Responsible for ensuring that the information technology available is used properly and for identifying opportunities for IT developments;
• Build out the operations process
• KPI Development
• Achieve operation excellence
• Collaborate with the Senior Director of Operational Excellence and C.I.
• Step into a director role as needed to step into business continuity
• Other duties as assigned in the normal course of business

Requirements

QUALIFICATIONS :

PHYSICAL JOB REQUIREMENTS :

The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SAFETY :

WORK ENVIRONMENT :

While the work environment characteristics described here represent those an employee encounters while performing the essential functions of this job they are in no way all-inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary Description

$170000 yearly

Required Experience :

Director

Key Skills

Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning

Employment Type : Full-Time

Experience : years

Vacancy : 1