Job Description
Job Description
At DayBreak we strive to build an inclusive, welcoming and supportive community of care for older adults, people with disability and their family caregivers, who wish to stay at home in their community while aging. Quality of life, dignity and the right for self-determination are in the heart of our work with our clients and community! We ensure broader access to quality care through Case Management, Information & Assistance Warm Line, Senior Injury Prevention, Medication Safety, Nutrition, and Family Caregiver Support services.
DayBreak empowers adults and caregivers with the tools, resources, and support needed to navigate their health and life options effectively. Working in partnership with Managed Care Plans, we deliver CalAIM Enhanced Care Management (ECM) services designed to address both the clinical and non-clinical needs of Medi-Cal members. Our goal is to reduce hospitalizations, prevent institutionalization, and improve health outcomes and overall well-being.
Position Summary :
The Clinical Case Manager plays a vital role in delivering ECM services and supporting DayBreak’s mission. This position combines leadership and direct service functions to ensure timely, client-centered care for high-risk and high-acuity members. The Clinical CaseManager will : Serve as the primary contact for referrals, connecting with members within 48 hours.
- Conduct initial and ongoing assessments, develop actionable care plans, and guide clients in accessing needed resources.
- Coordinate with healthcare providers, caregivers, and social support systems to deliver integrated care and improve outcomes.
- Provide leadership to ECM service delivery, including mentoring peers, supporting program operations, and ensuring compliance with CalAIM and DHCS requirements.
Participate in organizational activities such as events, trainings, and special projects to strengthen DayBreak’s service network.
Core ECM Services :
Outreach and EngagementComprehensive Assessment and Care Management PlanEnhanced Coordination of CareHealth PromotionComprehensive Transitional CareMember and Family SupportsCoordination of and Referral to Community and Social Support ServicesKey Responsibilities :
Collaborate with APS, hospitals, EMS teams, and Managed Care Plans to provide timely case management and care transitions.Conduct comprehensive assessments, identify client needs, and create measurable, client-centered care plans.Maintain thorough and timely documentation in compliance with HIPAA, Elder Abuse Reporting, and State / Federal regulations.Participate in case conferencing, team meetings, and quality review processes.Build and maintain connections with physicians, specialists, caregivers, and support networks to ensure coordinated care.Intervene in urgent situations by arranging temporary supports such as transportation, food, or emergency resources.Use motivational interviewing and problem-solving to support behavior change and health promotion.Engage in outreach to connect potentially eligible individuals to DayBreak’s programs and services.Support organizational initiatives, including events, training, and cross-program collaboration.Participate in audits, quality monitoring, and program reporting requirements.Perform other duties as assigned.Qualifications :
Education / ExperienceBachelor’s degree in Social Work, Psychology, Counseling, Gerontology, Sociology, or related field (MSW desired); OR 2+ years’ experience working with high-risk adults.1–2 years of experience in case management and care planning.Background in clinical case management and working with clients experiencing crisis or mental health challengesExperience providing clinical case management overseeing a large caseload of high needs clients and familiarity with the DSM-5Experience providing senior services desirableKnowledge and Skills :
Experience in health promotion, medical social work, or chronic condition management (e.g., diabetes).Excellent communication skills with a compassionate approach to service delivery (Motivational interviewing experience desired).Knowledge of resources in Alameda County.Strong interviewing, assessment, and care coordination skills.Understanding of relevant laws and regulations, including HIPAA.Ability to work effectively with frail, low-income seniors from diverse cultures.Excellent written, verbal, organizational, and time management skills.Knowledge and awareness of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.Proficiency in accurate documentation and data management.Tech savvy with the ability to manage multiple data systemsOther Requirements :
Current / Active California Driver’s License.Ability to travel within Alameda County for in-person encounters.Ability to work in a highly collaborative environment, and be part of a small office teamAbility to work independently, think ‘out of the box’ and be self-motivated.Ability to prioritize and manage multiple tasks, and to perform under conditions requiring speed and accuracyAbility to pass a background checkPhysical requirements :
Sitting : 45 to 1 hour while driving within the communityIntermittent stooping 5 to 10 minutesIntermittent standing within the 8-hour shiftIntermittent reaching within an 8-hour periodIntermittent typing within an 8-hour periodThis job does involve some repetitive motion within an 8-hour shiftThis job does involve walking while in the communityThis job does involve intermittent sitting while in the community with clients.This job does involve some lifting up to 25lbs items such as; walkers, boxes, wheelchairs, scooters, other items as identifiedLocation :
DayBreak’s office is located in DT San Leandro. However, this position requires traveling to different locations in Alameda County.
Hours and Compensation :
This is full time, 100% FTE position. Starting salary $68,000- $78,000 DOE and is competitive with small sized non-profits.
Benefits : Benefits include medical and dental insurance, eleven paid holidays, accrued sick & wellness leave and vacation time.
Starting date :
As soon as the position is filled
How to apply :
Please send your resume and cover letter to : info@daybreakac.org, indicating Clinical Case Manager Position in the subject line.
DayBreak Adult Care is proud to foster a workplace culture that celebrates diversity. We encourage applications from candidates of all backgrounds, experiences, and perspectives.
Company Description
Our team is committed to fostering an inclusive, welcoming, and collaborative environment, where employees can grow professionally while making a meaningful impact in the lives of those we serve.
Company Description
Our team is committed to fostering an inclusive, welcoming, and collaborative environment, where employees can grow professionally while making a meaningful impact in the lives of those we serve.
