Field Service Technician

Yamato is a global manufacturer of weighing equipment used in the food packaging industry. Yamato has been a successful world leader in weighing for over 100 years. Yamato Corporation, headquartered in Grafton, Wisconsin, supports the sales and service needs of Yamato scales in North, Central, and South America. Yamato Corporation is a subsidiary of Yamato Scale Co., Ltd., located in Akashi, Japan.

Learn more at YamatoAmericas.com

Yamato Benefits

• Eligibility on first day of employment for company-paid benefits such as health, dental, vision, life insurance, short- and long-term disability subject to plan terms.
• Yamato currently pays for 100% of the health, dental and vision premiums!!!
• Eligibility for 401(k) plan on 1st day of month following 30 days of service with a company match of 4% on employee deferral of 5% or more. Additionally, you are fully vested in the employer match on Day 1 if enrolled in the plan!
• 18 paid time off (PTO) days accrued by calendar year.
• Ten (10) Company-paid holidays per calendar year

Job Function

Assists customers with the installation or troubleshooting of their equipment either by phone or travels to their facility to physically perform these tasks. Makes recommendations for upgrades to improve line performance based on product run.

FIELD SERVICE TECHNICIAN ESSENTIAL FUNCTIONS :

FIELD SERVICE TECHNICIAN ADDITIONAL RESPONSIBILITIES :

Trains other company field service technicians. Checks to ensure customer facilities are suitable for installation of our machinery. Manages complex and special customer projects. Works as assigned to cover absences and balance the workload at busy times of the year.

Requirements :

Yamato Offers

PHYSICAL DEMANDS :

While performing duties of this job, employee is regularly required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Technician must also be able lift 50 lb. regularly and work flexible hours based on assignments. Must be able to use standard hand tools and work in small areas. Climb ladder, height tolerance (not afraid of heights). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to operate motor vehicle.

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