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Group Benefits Account Manager
Group Benefits Account ManagerStaffing Delivered • Jacksonville, FL, US
Group Benefits Account Manager

Group Benefits Account Manager

Staffing Delivered • Jacksonville, FL, US
4 hours ago
Job type
  • Full-time
Job description

Overview

The Group Benefits Account Manager is the primary client relationship manager for a designated book of business within our Group Benefits Division.

Base pay range

$60,000.00 / yr - $70,000.00 / yr

Responsibilities

  • Establish and maintain strong working relationships with clients that create a trusted advisor role.
  • High level client management for client utilizing both Applied master plans and outside managed plans.
  • Accountable for the maintenance, growth and increased profitability of existing business, assist with the acquisition of new business on existing accounts, client satisfaction, and the strategic direction of assigned accounts.
  • Responsible for ensuring client success and experience meets or exceeds expectations.
  • Consult, oversee and present the implementation and execution of client-specific strategies, goals, objectives, performance levels and guarantees.
  • Serves as a subject matter expert for clients and internal team members.
  • Conducts consultations that are a review of benefit plans with clients to identify opportunities for improved offerings.
  • Develop and execute account and bid / RFP / renewal strategies necessary for successful renewals and partnerships.
  • Direct strategic, client specific initiatives, which deliver value added services through the execution of client specific strategic plans.
  • Develop presentations for employee level communication to inform employees of benefit packages and provide information / education on benefit navigation.
  • Maintain and update client records in agency client relationship management system.
  • Responds to requests in a timely manner.
  • Participate in training and seminar courses.

Requirements

  • (Preferred) Bachelor's degree in business or related field of study or equivalent work experience that shows progressive advancement in duties and responsibilities.
  • Minimum of 5 years of prior experience in benefits consulting; focused experience as an Account Executive preferred.
  • An equivalent combination of education and experience will be considered.
  • Experience managing large accounts required, including managing accounts of companies with multiple lines of business that are distinct and unique, health plan accounts with multiple client lines.
  • Knowledge of medical and non-medical markets. Strong consultative, negotiation and presentation skills required.
  • Outstanding analytical, problem solving, and critical thinking skills required.
  • Excellent client service skills including the ability to resolve issues quickly and effectively.
  • Exceptional written communication skills

    • Details

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Sales and Business Development
  • Industries : Staffing and Recruiting

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