IT Quality Assurance Analyst III - Enterprise Payments (Credit Cards) - Remote

Overview

This is a remote position that can be hired in multiple markets across the United States.

We are looking for a hands-on Quality Assurance Automation Engineers to join our growing Corporate Credit Card delivery team, which provides technology solutions and integration services in following areas : Corporate Credit Cards, Credit Card Risk Underwriting, Credit Card Portfolio Management, and Merchant Services.

We have a highly engaged team of engineers and are driving a new custom developed platform and implementing automated testing on all newly developed projects.  Come join us as part of this exciting space where you can dig in the details with other teammates and the business, as well as have fun sharpening your technical skills and designing automated testing solutions for problems that don’t yet have answers. We are looking for people who have a passion for problem solving, teamwork, and excellence.

The ideal candidate would be responsible for engineering automated solutions to perform independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Maintains QA Automated stack and partners to coordinate testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Creates the Quality Assurance (QA) testing strategy and documentation, while collaborating with the project teams to create the project test plan. Works with project and development teams on the testing timeline and schedule to ensure coordination across multiple groups. Evaluates the testing environment setup to ensure all requirements are met and continually advances automation within and across the team. Serves as a mentor to less experienced teammates and leads testing meetings and routines where appropriate.

Responsibilities

Develops Automated QA Testing – Designs, consults with the team and business, and develops automated testing capabilities that accelerate team testing.  Capabilities include, test data management (setup / teardown), development of automated tests for backend and UI, integration of tests into Gitlab pipelines, reporting of automated testing in aggregated reporting tools (e.g. Xray or similar).

Independent Testing & Validation - Writes test cases based on requirements and user stories provided and performs manual testing as needed. Creates testing plans and test cases and loads them into the appropriate tools. Participates in defect meetings and overall project plan routines to present analysis on current defects as well as re-tested defects.

Data Analysis - Sources, compiles and interprets data. Analyzes data for accuracy and efficiency, and effectively communicates analysis output.

Risk Management - Contributes to the mitigation of risk in the Information Technology organization by thoroughly testing and performing quality checks of existing programs, policies and procedures.

Business Strategy - Assists in leading the Quality Assurance testing teams by creating test plans, developing the testing timelines and schedules, and coordinating workstreams across multiple teams.

Qualifications

Bachelor's Degree and 4 years of experience in Quality Assurance in a Financial Services organization OR High School Diploma or GED and 8 years of experience in Quality Assurance in a Financial Services organization

Required

Advanced Test Automation Strategy & Plan Development

Intermediate to Advanced experience with Java based test frameworks

Advanced level of expertise with Behavior Driven Development (e.g. Cucumber)

Advanced Microservices & API testing (e.g. REST Assured)

Intermediate experience composing and managing test data

Moderate experience curating and executing integration and end-to-end testing

Preferred

Intermediate Browser UI test automation (e.g. Selenium)

Knowledge of with Spring based systems and patterns

Hands on expertise with mocking & service virtualization

Moderate SQL knowledge

The base pay for this position is generally between $105,000 and $130,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.