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Temporary Consultant, Experience and Design Center
Temporary Consultant, Experience and Design CenterBSH Home Appliances Corporation - North America • New York, NY, US
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Temporary Consultant, Experience and Design Center

Temporary Consultant, Experience and Design Center

BSH Home Appliances Corporation - North America • New York, NY, US
17 days ago
Job type
  • Full-time
Job description

Temporary Consultant, Experience and Design Center

At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth.

The Experience and Design Center Consultant provides exceptional service to meet the needs of our showroom visitors : consumers, designers, builders, retail sales associates and BSH employees. Participates in consumer outreach activities to build relationships and report turnover. Provides brand overviews, showroom tours, demonstrates product knowledge, use & care expertise, assists in trouble-shooting, and provides guidance in installation instruction, as needed.

This is a Temporary, full time position with no benefits provided.

Responsibilities

  • Acts as primary contact for all showroom visitors, including walk-ins, in a professional manner, acting as brand ambassador consulting on Bosch, Thermador and Gaggenau products
  • Demonstrates product functionality and features & benefits
  • Executes positive guest experiences with best in class hospitality
  • Supports EDC Manager in key areas of sales management, program management and operations management for the EDC

Sales Management

  • Participates and executes outreach initiatives to drive trade & consumer traffic (opportunities) to showroom
  • Maintains scheduling for all showroom appointments and accurate reporting on visits to the showroom, including follow-up records (Salesforce and Outlook)
  • Partners with local retail dealers, refers leads and help close sales
  • Follows up on opportunities and reports turnover using CRM tools
  • Monthly tracking of consumer and trader specifier leads for consultant
  • Monthly tracking of leads to actual conversation
  • Ensures sales KPI's are met as laid out in the business plan

    • Program Management

  • Plans and supports the management of programs and events (e.g., builders, dealers, designers, trade organizations) in the showroom
  • Coordinates in-person program / event websites and communications (may be asked to coordinate across time zones)
  • When applicable for program / event, oversight of : Air travel, hotel rooms, transportation, restaurants / entertainment, and event set up / supplies
  • Hosts programs / events acting as point of contact for on-site support

    • Operations Management

  • Maintains the appropriate mix, condition, and cleanliness of products and display vignettes in showroom
  • Recommends to EDC Manager which products need to be in coordination with product
  • Maintains and keeps record of showroom inventory; assists with showroom inventory, at minimum annually
  • Regularly inspects appliances to ensure pairing of respective accessories

    • Requirements

  • Bachelor's degree (Business Administration or related) – Required
  • 3-5 Years of Experience (Showroom setting or luxury retail experience) – Required
  • 3-5 Years of Experience (Sales environment experience) – Required
  • Excellent interpersonal skills
  • Self-motivation and the ability to motivate others
  • Strong stand-up presentation & training skills including being comfortable in front of large groups with executives

    • BSH is an equal opportunity employer and does not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, military service, or any other protected class. By including everyone and ensuring equal opportunities, BSH unleashes its full potential - EOE / AA Employer.

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