Operations Analyst

Operations Analyst

Artemis is seeking a full-time Operations Analyst. The Veterans Health Administration (VHA) is America's largest integrated health care system, providing care at 1,293 health care facilities, including 171 medical centers and 1,112 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.

The Operations Analyst will help design and implement a lean, responsive, and rapid decision-making model supporting Office of Health Informatics (OHI) EHRM within the current VHA governance structure. This individual will also provide solutioning and decision-making support, research and analysis, program management and communications support for the VHA EHRM National Councils.

Primary Responsibilities

• Track EHR Council actions and escalate identified risks.
• Contribute to solving complex Council issues.
• Drive rapid decision-making within the structured Tier 1 Resolution Single Path.
• Facilitate and document meetings for VHA EHRM National Councils, Workgroups and other stakeholders.
• Conduct project plan reviews with Oracle Health Integrated Solution Services Engagement Owner (ISS EO) and EHRM-IO Solution Advisor. Keep Council Co-Chairs and Members informed about needed actions or updates.
• Provide status updates to keep Council Co-Chairs informed about task ownership and actions.
• Update VHA Leadership team on Council activities, issues, needs, and process improvement recommendations.
• Develop EHRM Council Bi-Weekly Status Reports.
• Review Change Control Log and ensure the Council has reviewed, updated, and approved requests prior to presentation at the Change Control Board for approval.
• Collaborate with EHRM-IO Solution Advisor / Solution Management Administrator to contribute and facilitate Council Members' workflow designs.
• Support project management activities including coordinating and driving multiple tasks and project teams, distributing project communications, and participating in various Council activities, meetings and events.
• Work with clients to develop, refine and maintain processes, guidelines, rules and interdisciplinary structures in alignment with government priorities and coordinate decisions and tasks.
• Support strategic communications and change management efforts including, but not limited to, identifying target stakeholders; developing a variety of outreach and communications materials; providing executive communications support; updating, executing, and maintaining a comprehensive communications plan; and creating training products for stakeholder management and engagement.

Minimum Qualifications

Desired Qualifications