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Warehouse / Field Support Specialist

Warehouse / Field Support Specialist

EOLA Power LLCMiami, FL, United States
30+ days ago
Job type
  • Full-time
Job description

Job Overview :

We are seeking a proactive and detail-oriented Warehouse / Field Support Specialist to provide operational support in our warehouse while assisting field operations as needed. This role requires a balance of hands-on warehouse duties and field service support to ensure smooth operations, effective order fulfillment, and excellent customer satisfaction. The ideal candidate will have at least 2 years of experience in warehouse operations and demonstrate the flexibility to support various aspects of our field and warehouse activities.

Key Responsibilities :

Warehouse Operations :

  • Pick, pack, and ship orders accurately and efficiently to meet customer expectations.
  • Receive, inspect, and store incoming shipments.
  • Conduct regular inventory counts and reconcile discrepancies.
  • Operate warehouse equipment such as forklifts and pallet jacks (certification provided).
  • Maintain a clean, organized workspace to ensure safe and efficient operations.
  • Package and prepare items for shipment according to company and industry standards.

Field Support :

  • Assist field technicians with equipment preparation, loading, and transportation.
  • Deliver tools, parts, or supplies to field sites as needed.
  • Provide hands-on support during on-site installations or service calls as required.
  • Communicate effectively with field teams to address immediate needs or resolve operational challenges.

    • Cross-Functional Support :

  • Collaborate with operations and logistics teams to prioritize and fulfill orders efficiently.
  • Assist with shipping and receiving tasks in coordination with other departments.
  • Ensure all outgoing products meet quality standards and resolve order discrepancies or damaged goods promptly.
  • Support other areas of operations as required to ensure smooth workflow.

    • Qualifications : Required :

  • Minimum of 2 years of experience in warehouse or logistics operations.
  • Proficiency in inventory management systems or warehouse software.
  • Ability to lift up to 50 lbs and stand for extended periods.
  • Strong organizational, time management, and problem-solving skills.
  • Excellent communication and interpersonal skills to coordinate with both warehouse and field teams.

    • Preferred :

  • Forklift certification
  • Familiarity with field service operations or technical support environments.
  • Basic mechanical or technical aptitude for supporting field equipment.

    • What We Offer :

  • Competitive salary based on experience.
  • Health, dental, and vision insurance.
  • 401(k) with company match.
  • Short-term and long-term disability coverage.
  • Life insurance.
  • Paid time off and holiday pay.
  • Opportunities for growth and professional development.

    • If you're a motivated individual with a passion for hands-on work and a knack for solving challenges, we'd love to hear from you!

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