Implementation Representative

About Us

Think background checks are boring? Think again. At Vertical Screen, we're the behind-the-scenes heroes helping companies hire with confidence. Vertical Screen is one of the world's leading applicant screening firms - but we're not your typical background check company. With our family of companies - Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint - we support some of the biggest names in business, healthcare, education, and government.

We're proud to be at the cutting edge of the screening industry, building smart technology that delivers fast, accurate results. But what really sets us apart? Our people. We're a team of kind, collaborative professionals who genuinely care about what we do - and about each other.

Sound like your kind of place? Come join a company where your attention to detail, great communication skills, and friendly attitude can make a real difference - every single day.

Job Description

The Implementation Representative sets up clients within our system and makes changes to their ordering parameters, interacting with various internal teams to ensure that clients are maintained appropriately within our system.

This is an on site position located in Warminster, PA. This position pays $16hr.

Responsibilities

• Provide timely and accurate information to incoming client requests. This includes creating, updating, and maintaining user account for users of our various websites.
• Process new client orders and change requests according to established department policies and procedures. This includes creating, updating, and maintaining various services, levels, and products for our clients as well as working with Sales Executives, Account Managers and other departments (including OHS, IT, as well as our sister company, Fieldprint) to establish new clients in Producer.
• Work closely with research and quality assurance departments.
• Provide timely feedback to management regarding service failures or customer concerns.

Required Skills

Education

The candidate we are seeking will have at minimum a High School diploma.

Benefits

Vertical Screen offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.

Additional Information

All candidates are subject to a drug test and a background screening.

Vertical Screen, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.