Talent.com
Seasonal Support Lead Part Time
Seasonal Support Lead Part TimeFive Below • Old Saybrook, CT, US
Seasonal Support Lead Part Time

Seasonal Support Lead Part Time

Five Below • Old Saybrook, CT, US
7 hours ago
Job type
  • Part-time
Job description

Support Lead

At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What Does The Support Lead Do?

Under the leadership of the Store Manager / Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales.

How Do They Do It? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the planet, where talented people want to grow their careersand here is how!

Wow The Customer : Put the customer first and make a difference in people's lives

Unleash Passion : Check your ego at the door and do what you say you will do

Hold The Penny Hostage : Treat Five Below like your own business and hire talent that will do the same

Achieve The Impossible : Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build A Career : Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes :

  • Customer Service
  • Organization
  • Productivity
  • Ability to multi-task
  • Follows Direction
  • Professionalism
  • Trainer / Developer / Motivator
  • Communication
  • Sales Driver / Goal Oriented

Responsibilities :

  • Ensures all associates and managers are Wowing the Customer through personal contact with customers
  • Responsible for achieving CSAT score goals provided by the District Manager
  • Responsible for leading Front End Operations
  • Training the staff on the High Fives of Customer Service
  • Ensures that each guest has a fast, friendly, checkout
  • Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
  • Responsible for opening and closing store procedures
  • Assists with Front End Operations
  • Responsible for performing SM duties in their absence
  • Assists in supervising all Associates
  • Assists in training all Associates
  • Assists in coaching all Associates
  • Assists in developing all Associates
  • Reviews all corporate communications and reacts accordingly
  • Partners with supervisors or corporate office regarding store issues
  • Drives store sales and controls expenses
  • Assists payroll process and ensures payroll is within budget
  • Assists in merchandising procedures
  • Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP)
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
  • Authorizes register functions including post voids, returns and discounts
  • Complies with Human Resources policies and procedures
  • Assists in receiving and stocking procedures
  • Unloads merchandise from trucks
  • Checks in shipments
  • Stages merchandise for the sales floor
  • Packs out merchandise
  • Assists front end and queue merchandising
  • Assists in driving Key Metrics : Sales, ADS, CSAT Scores, and Expense Control
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
  • This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places / removes merchandise up to a height of 5-10 feet
  • Frequently ascend / descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time
  • Qualifications :

  • High School Graduate or equivalent.
  • College experience preferred
  • Minimum 1 year of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure
  • Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

    Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

    Position Type : Hourly

    Position Starting At : $16.85

    Be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.

    Create a job alert for this search

    Seasonal • Old Saybrook, CT, US

    Related jobs
    Direct Support Associate (Part Time)

    Direct Support Associate (Part Time)

    Mosaic • Bloomfield, CT, US
    Part-time
    If making a positive impact in the lives of others is always on your to-do list you'll LOVE working with a team that puts people first. As a DSP, you will provide support and guidance to people s...Show more
    Last updated: 2 days ago • Promoted
    In-Home Support Specialist- Part Time Opportinity!

    In-Home Support Specialist- Part Time Opportinity!

    The Arc Eastern Connecticut • Norwich, CT, US
    Part-time
    Our In-Home Support Specialists are committed to facilitate, model, and build skills that will lead to the optimal independence of the people we support. Daily activities such as meal preparation an...Show more
    Last updated: 30+ days ago • Promoted
    In-Home Support Specialist - PT (15hrs) - Great Second Job!

    In-Home Support Specialist - PT (15hrs) - Great Second Job!

    The Arc Eastern Connecticut • Norwich, CT, US
    Full-time
    Our In-Home Support Specialists are committed to facilitate, model, and build skills that will lead to the optimal independence of the people we support. Daily activities such as meal preparation an...Show more
    Last updated: 30+ days ago • Promoted
    Direct Support Professional - Full Time (40 hours)

    Direct Support Professional - Full Time (40 hours)

    The Arc Eastern Connecticut • Norwich, CT, US
    Full-time
    The Arc Eastern Connecticut has been providing services to individuals with intellectual and developmental disabilities for more than 60 years. We actively champion for full community inclusion and ...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T1267)

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T1267)

    Target • Waterford, CT, US
    Part-time
    Starting Hourly Rate / Salario por Hora Inicial : $18.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Seaso...Show more
    Last updated: 7 hours ago • Promoted • New!
    Direct Support Professionals (Adult Day Services) - Hiring Event 10 / 23 / 25! Medford, Smithtown, Ri...

    Direct Support Professionals (Adult Day Services) - Hiring Event 10 / 23 / 25! Medford, Smithtown, Ri...

    Developmental Disabilities Institute (DDI) • Riverhead, NY, US
    Full-time +1
    Direct Support Professionals (Adult Day Services) - Hiring Event 10 / 23 / 25!.Full Time, Part Time, Per Diem.Make a Real Difference Every Day : . Do you want a career where you directly impact lives, exp...Show more
    Last updated: 1 day ago • Promoted
    Direct Support Professional - Part time (24 hours)

    Direct Support Professional - Part time (24 hours)

    The Arc Eastern Connecticut • Norwich, CT, US
    Part-time
    The Arc Eastern Connecticut has been providing services to individuals with intellectual and developmental disabilities for more than 60 years. We actively champion for full community inclusion and ...Show more
    Last updated: 30+ days ago • Promoted
    Associate Direct Support Manager (Lead Direct Support Professional)

    Associate Direct Support Manager (Lead Direct Support Professional)

    Mosaic • Montville, CT, US
    Full-time
    Join Our Team As An Associate Direct Support Manager-Lots Of Room For Growth & Advancement!.If making a positive impact in the lives of others is always on your to-do list — you'll LOVE working...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T2925)

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T2925)

    Target • Guilford, CT, US
    Part-time
    Starting Hourly Rate / Salario por Hora Inicial : $17.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Seaso...Show more
    Last updated: 7 hours ago • Promoted • New!
    Maintenance Staff

    Maintenance Staff

    Gurney's Montauk • Montauk, NY, US
    Full-time
    Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk.Our mission is to create a unique, effortlessly elegant experience ...Show more
    Last updated: 30+ days ago • Promoted
    Direct Support Professional - Part Time (32 hours)

    Direct Support Professional - Part Time (32 hours)

    The Arc Eastern Connecticut • Norwich, CT, US
    Part-time
    The Arc Eastern Connecticut has been providing services to individuals with intellectual and developmental disabilities for more than 60 years. We actively champion for full community inclusion and ...Show more
    Last updated: 30+ days ago • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn Haus • Amagansett, New York, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Associate Direct Support Manager

    Associate Direct Support Manager

    Mosaic • Hadlyme, CT, US
    Full-time
    If making a positive impact in the lives of others is always on your to-do list — you’ll LOVE working with a team that puts people first. Associate Direct Support Manager.The Associate Direct Suppor...Show more
    Last updated: 2 days ago • Promoted
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T2433)

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T2433)

    Target • Lisbon, CT, US
    Part-time
    Starting Hourly Rate / Salario por Hora Inicial : $17.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Seaso...Show more
    Last updated: 7 hours ago • Promoted • New!
    Direct Support Professional - Part Time (16 hours)

    Direct Support Professional - Part Time (16 hours)

    The Arc Eastern Connecticut • Norwich, CT, US
    Part-time
    The Arc Eastern Connecticut has been providing services to individuals with intellectual and developmental disabilities for more than 60 years. We actively champion for full community inclusion and ...Show more
    Last updated: 30+ days ago • Promoted
    Direct Support Professional - Part Time (24 hours)

    Direct Support Professional - Part Time (24 hours)

    The Arc Eastern Connecticut • Norwich, CT, US
    Part-time
    The Arc Eastern Connecticut has been providing services to individuals with intellectual and developmental disabilities for more than 60 years. We actively champion for full community inclusion and ...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T1818)

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T1818)

    Target • Riverhead, New York, United States of America
    Part-time
    Starting Hourly Rate / Salario por Hora Inicial : $18.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Seaso...Show more
    Last updated: 22 days ago • Promoted
    In-Store Shopper - Seasonal Part Time

    In-Store Shopper - Seasonal Part Time

    Whole Foods • Glastonbury, CT, US
    Part-time
    Whole Foods Market In-Store Shopper.At Whole Foods Market, we're committed to providing record-setting grocery delivery services to our Prime Now customers. This is a fast-growing program and candid...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Support Lead Part Time

    Seasonal Support Lead Part Time

    Five Below • Manchester, CT, US
    Part-time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show more
    Last updated: 19 days ago • Promoted
    Seasonal Sales Lead, Part-Time - Sag Harbor

    Seasonal Sales Lead, Part-Time - Sag Harbor

    Faherty • Sag Harbor, NY, US
    Part-time
    Sales Lead, Part-time, Seasonal - Sag Harbor.You are a natural host of the party : You have an insatiable desire to engage with others and nurture relationships. You were a born leader : You bring oth...Show more
    Last updated: 30+ days ago • Promoted