NIEMANNS OFFICE MANAGER

Niemanns Office Manager

The Niemanns Office Manager is responsible for the daily store office procedures (RBO, cash counting, Human Resources / Payroll) with a high level of accuracy, honesty, and integrity. The Office Manager is involved in the training of Office Associates.

Essential Duties And Responsibilities

Retail Billout (RBO)

• Reconciles DSD Receiver invoices with IMS and NFI Data Transfer
• Recaps Weekly DSD Receiver invoices and send to NFI Support Center
• Follows up on DSD invoice cost discrepancies
• Prints and sorts Supervalu retailer invoices
• Reconciles vendor invoice statements for end of month
• Reviews and verifies weekly Perishable Department invoice logs with department invoices for accuracy
• Sends appropriate invoices and GPA Report to Support Center
• Maintains invoice filing system per company policy
• Files invoices not sent to NFI Support Center

Bookkeeping

Responsible for company assets including safe funds, bank deposit, and cash accountability

Tenders and balances register tills daily

Maintains Customer Charges and Over / Short Logs

Makes daily bank and Solutran deposits

Balances store safe funds daily

Prepares bank change order for store safe

Completes OCR and store envelope

Activates and orders lottery ticket machine and lottery ticket change out

Prepares on-hand lottery ticket inventory and sends to NFI Support Center monthly

Orders and maintains inventory of postage stamps and garbage stickers

Balances and maintains Tidel system and equipment (Tidel stores only)

Balances and reconciles Restaurant registers

Maintain ATM, fill with money, receipt paper, and clean.

Human Resources / Payroll

Submits Associate Status Forms (new hires, rate changes, personal information, terminations, tax changes, department / job changes, transfers, etc.) by 3 p.m.

Assists with Associate Payroll issues

Maintains Store payroll

Runs Missed Punch Report

Enters Time Card Corrections and requests for time off not entered on schedule

Runs OT reports for Department Managers and Store Director

Runs Labor Reports (actual vs. budget) for Store Director

Runs Associate Review List for Store Director

Pulls Associate information as requested by Store Director

Runs Birthday lists for Store Director

Runs Tip Report for payroll department

Maintains Associate personnel files

Meets with eligible Associates on Insurance and send completed paperwork to NFI Benefits Department

Assists Human Resources Department with Human Resources related tasks.

Other Responsibilities

Delivers superior guest service and ensure absolute customer satisfaction

Learns and uses the GUEST program

Greet Customers. Be sincere

Use a smile. Project a friendly manner

Engage the customer in casual conversation

Show respect toward customers purchases

Thank them

Cashiers at registers or Customer Service Desk during busy times

Answers incoming phone calls using proper phone etiquette

Handles software and hardware equipment issues

Fills in for the Customer Service Manager as needed

Sorts and delivers mail

Sends store mail to NFI Support Center

Supervises, schedules, and trains Bookkeeping / Office Associates

Work within company programs, policies and procedures

Follows safety policies and procedures; is a safety role model

Other duties assigned

Key Attributes

Customer service skills

Genuine

Communication skills

Honest / Integrity

Money handling skills

Detailed and organized

Math / Computer Skills

Leadership Skills

High energy level

Supervisory Responsibilities

Responsible for the overall direction, coordination, and evaluation of this unit.

Directly supervises non-supervisory associates.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Training Associates; planning, assigning, and directing work.

Appraising performance; rewarding and coaching Associates.

Addressing complaints and resolving problems.

Education and / or Experience

High school diploma or general education degree (GED)

Or one to three months related experience and / or training;

Or equivalent combination of education and experience.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, associates, customers, and the general public.

Mathematical Skills

Basic math concepts (addition, subtraction, division, multiplication), percentages and sales per associate hour.

Certifications, Licenses, Registrations

There is no required certifications, licenses, or registrations

Recommended Equipment

Slip resistant shoes with closed toe and heel

Ladder

Stepladder

10 key calculator

Computer

Uniform per store policy

Physical Demands

Regularly (Over 2 / 3 of the time) :

Stand

Walk

Use hands to finger, handle, or feel

Reach with hands and arms

Stoop

Kneel

Crouch

Communicate with associates and customers

Lift and / or move up to 15 pounds

Frequently (Between 1 / 3 to 2 / 3 of the time) :

Sit

Climb

Balance

Lift and / or move up to 25 pounds

Occasionally (Less than 1 / 3 of the time) :

Overhead lifting

Crawl

Lift and / or move up to 50 pounds

Vision :

Close

Distance

Peripheral

Depth perception

Ability to adjust focus

Ability to distinguish colors

Work Environment

Occasionally :

Risk of electrical shock