Team Leader

Job Description

Job Description

Gregorys Coffee Team Leader

Hiring : Full-Time (Flexible Schedule)

About Gregorys Coffee

Gregorys is on a mission to see coffee differently. If you are interested in being part of a company that is focused on making everyday special for our Gregulars and our team, Gregorys is the company for you.

What are the perks?

Our team members can enjoy free coffee / tea beverages as well as our freshly baked items. Additionally, team members receive a 50% discount on coffee bags, grab and go items, hot food items, and merch. Other perks include :

• Sick Pay and Family Leave

Weekly Pay Day

Commuter Reimbursement

Paid Time Off

Be Part of a Growing Coffee Brand

Internal Promotion Opportunities

Gregorys Coffee Team Leader

A Team Leader at Gregorys Coffee plays an important role in supporting store operations. The Team Leader is responsible for deploying baristas, delegating tasks, overseeing brand standards and the customer experience in the absence of the Store Leader.

Key Responsibilities :

As a Team Leader, you will be a brand ambassador and beacon of culture for both your team and your customers. Your responsibilities will include, but are not limited to, the below key areas.

People Operations

You will :

Create a warm and inclusive environment for your team and your customers

Work alongside your team to prepare specialty coffee and espresso beverages, including latte art (we’ll teach you!)

Coach baristas in the areas of brand standards, food safety / cleanliness, and customer engagement

Deploy baristas to specific workloads, tasks, and stations while supporting their ability to perform barista duties

Serve as the store brand ambassador in customer recovery and customer experience

Store  Operations

You will

Oversee the proper delegation of tasks according to daypart while ensuring store standards are consistently upheld

Support the Store Leader in inventory management by conducting accurate inventory counts, placing accurate orders, and ensuring the pastry case pars are upheld according to daypart

Support the Store Leader in cash handling by following cash handling procedures and overseeing the proper cash handling of baristas on duty

Serve as Manager on Duty in the absence of the Store Leader, ensuring food safety, cleanliness, and brand standards are upheld

Qualifications :

Food Handler Certificate

Demonstrated excellent customer service

Demonstrated ability to work well with others

Demonstrated intermediate coffee knowledge, elevated beyond coffee basics

Demonstrated track record of upholding brand standards

We see you, just be yourself!

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