Care Navigator

A company is looking for a Care Navigator to serve as the first point of contact for patients and care teams, ensuring exceptional coordinated care.

Key Responsibilities

Serve as the first contact for patients, care teams, and external partners

Manage inbound communications and support appointment workflows

Coordinate medical records, referrals, and insurance verification

Required Qualifications

High school diploma or GED required

2+ years of experience in a healthcare setting

1+ year of call center experience or equivalent

Medical Assistant certification / registration or MA experience preferred

Proficient with telephony systems and EHRs