Director, Total Rewards, Equity Compensation

Director, Total Rewards, Equity Compensation

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

The Director, Equity Compensation, will lead the successful delivery of our global equity compensation programs at Mastercard, including Restricted Stock Units, Performance Stock Units, and Stock Options, and our expanding Employee Stock Purchase Plan. This role involves managing a team of equity plan administrators, collaborating with cross-functional departments, and ensuring team adherence to legal and regulatory compliance requirements globally. In addition, the Director will establish and maintain delivery standards and governance for all equity programs, including the developing and refining standardized operating procedures and workflows. They will support transformation initiatives aimed at automating processes and implementing improvements to enhance how we support the business and serve our employees. This role works closely with the Total Rewards design team, external vendors, as well as internal Global Business Service Center, payroll, and HR technology stakeholders, to optimize processes, manage risk, and deliver an exceptional employee experience.

Role :

• Ensure successful administration of equity programs, including equity grant processing, exercise and vesting tracking, and data management.
• Responsible for managing the relationship and ongoing maintenance of the Company's stock plan administration platforms, including monitoring participant experience, service level delivery, timely file feeds / integrations, and contract compliance.
• Drive operational excellence and elevate the employee experience by assessing and redesigning equity systems and processes. This includes creating and maintaining standard operating procedures, process maps, and workflows for equity compensation programs, with clearly defined handoffs and escalation protocols to promote clarity across stakeholders.
• Measure service levels provided to employees and lead continuous improvement initiatives as appropriate.
• Stay abreast of global regulatory requirements and policy changes in the equity space, assessing implications on delivery practices, recommending and applying changes as needed to ensure compliance.
• Responsible for successfully complying with all Equity SOX controls and global audit / compliance requests, including ensuring that all requests, approvals, grants, purchases, and documentations are maintained in accordance with department, legal, finance, tax, and Sarbanes-Oxley requirement procedures.
• Liaise with payroll team and finance to ensure smooth execution of equity programs / processes, such as proper withholding and reporting of payroll eligible events.
• Interface with Global Business Services Center (GBSC) as necessary to ensure inquiries and escalations from managers and employees are addressed.
• Collaborate with multiple internal and external groups to identify potential operational efficiencies and ensure seamless and consistent delivery of equity services to employees.
• Manage the administration of the Employee Stock Purchase Plan (ESPP) globally. Including : planning ahead of each new offering period. Ensuring timely file feeds to third party administrator, reconcile data, error correction (if required), accurate purchase of shares, and timely delivery of shares to employee accounts.
• Track operational risks related to equity compensation delivery and actioning of mitigation plans.
• Management of escalations and issues procedures with root cause analysis.

All About You :

Key Competencies :

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility :

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include : 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.