JOB SUMMARY:
Manages proposal development process, sources proposal content from Operations, Project Management, Business Development, and senior management and ensures consistency, quality, and timeliness of proposal submissions. Prepares high quality, customer-focused domestic and global proposals which includes preparing the text for proposals, project budgets, change orders, RFI’s, RFP’s, re-bids, and related documents for approval. Collaborates with the Business Development team in the winning of business to achieve agreed sales targets.
ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.
- Conducts analysis of proposal cost drivers to realize potential savings and costing sheet updates
- Prepares, reviews, and finalizes domestic and global proposals/budgets; prepares proposal text and customizes all documents to accurately reflect services to be provided
- Reviews and oversees the finalization of documents and distributions to internal departments for final review and official submission to customer
- Participates in resource calls with clients to support proposal development and negotiation activities. Identifies discrepancies in client information
- Communicates customer requirements to internal stakeholders such as Operations, Project
- Management and Finance and solicits input from stakeholders for proposal generation
- Participates in bid defense preparation and bid defenses as needed
- Conducts proposal status meetings as needed
- Takes a prominent role in a dedicated team to ensure consistency in approach, metrics and format
- Updates and maintains corporate customer database (CRM) as required and develops RFx document library
- Ensures accurate information is included in tracking reports (specifically CRM)
- Performs quality control edits on all documents
- Creates, reviews, maintains and revises proposal templates and procedural documents as required
- Drives consistency, efficiency, and identification of best practices in the development of proposals
- Participates in the development of department procedures and processes
- Works with the proposal management on process improvements and streamlining of the proposal process
- Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.
EDUCATION REQUIREMENTS:- Bachelor's degree in Life Science, business management, or other related field preferred or equivalent combination of education, skills, and experience to perform the job
CERTIFICATIONS/LICENSE/REGISTRATION REQUIREMENTS: None
QUALIFICATIONS/EXPERIENCE:- 2+ years of relevant experience in proposal and contract development, working with and managing proposal activities OR 3+ years of sales management/business development experience, or other comparable combination of training and experience
- Experience with SalesForce.com
- Experience at a CRO or services-based company preferred
- Possess strong organizational skills and attention to detail
- Possess strong listening, analytical, written, and verbal communication skills
- Possess strong interpersonal skills (professional, customer service driven) with the ability to manage multiple projects and collaborate with team members involved in proposal generation activities
- Ability to prepare and interpret budgets
- Available for travel to channel partners such as CRO vendors
- Demonstrated working knowledge of Word, Excel and Windows based e-mail systems
- Excellent follow-through skills and the willingness to take ownership of assignments
- Ability to coordinate activities focused on the preparation, production, and publication of sensitive documents
SUPERVISORY RESPONSIBILITIES: None
TRAVEL REQUIREMENTS: 5% - 10%
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