Talent.com
Service Advisor
Service AdvisorLithia & Driveway • DTLA Porsche, Los Angeles, CA, US
Service Advisor

Service Advisor

Lithia & Driveway • DTLA Porsche, Los Angeles, CA, US
30+ days ago
Job type
  • Full-time
Job description

Dealership:

L0308 Porsche Downtown LA

Porsche of Downtown LA

As an Experienced Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Responsibilities:

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
  • Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
  • Communicate additional repair and service needs to the customer based on vehicle inspection.
  • Administer the manufacturer warranty for qualifying vehicle repairs.
  • Keeping customer informed of service specials, completion times and service expenses.

Qualifications:

  • Previous Service Advisor experience, preferred.
  • Prior experience as an automotive technician a plus.
  • A team player who is focused on providing exemplary customer service.
  • Basic mechanical understanding of an automobile.

We offer best in class industry benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs


High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Variable Pay Plan; Commission plus bonuses. Estimated annual earnings $64,500 to 161,800. Actual pay offered may vary depending on skills, experience, job related knowledge and location.

Create a job alert for this search

Service Advisor • DTLA Porsche, Los Angeles, CA, US

Similar jobs

Sales & Service Advisor

American Tire DepotTorrance, CA, US
Full-time

We're a results-focused, performance-driven team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the ki...Show more

Wealth Advisor

Empower RetirementLos Angeles, California, United States
Full-time

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own.We have a flexible work environment, and fluid career...Show more

 • Promoted

Financial Advisor

TradeJobsWorkforce90039 Los Angeles, CA, US
Full-time

Financial Advisor Job Duties: Serves as an advisor to provide an advice-based approach to financial solutions for an assigned book of business.Actively solicits new and existing investments and ins...Show more

 • Promoted

Customer Service Specialist

ORKIN, LLCSylmar, CA, United States
Full-time

Overview We Need Your Next-Level Service Mindset at the Best in Pests.As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise.That means building ...Show more

 • Promoted

Customer Service Lead SFV CA Job 124.26

Dunn-Edwards CorporationMission Hills, CA, United States
Full-time

GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operatio...Show more

 • Promoted

Membership Sales Specialist - Burbank, CA

Global Medical ResponseBurbank, California, United States
Full-time

Membership Sales Specialist - Burbank, CA.Hybrid (90% field-based within the market; 10% remote).Candidate must live within 50 to 75 miles of Burbank, CA.The territory includes the following counti...Show more

 • Promoted • New!

Sales & Service Advisor

Big Brand Tire & ServiceBurbank, CA, US
Full-time

We're a results-focused, performance-driven team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the ki...Show more

Remote Physician Advisor - Psychiatry (California)

Stealth Healthtech StartupLong Beach, CA, United States
Remote
Full-time

We're a growing digital health group focused on making high-quality healthcare more accessible and more personal.Across multiple states, we care for patients through a thoughtfully designed model t...Show more

 • Promoted • New!

Financial Advisor - Greater Los Angeles and Surrounding area

Thrivent Financial for LutheransLos Angeles, CA, United States
Full-time

Make an impact providing expert financial advice with heart.Thrivent is a different kind of financial services firm, one that puts generosity at the center of saving and investing.Here, you'll make...Show more

 • Promoted

Customer Service Veteran Support Advisor

AO Globe LifeLos Angeles, CA, United States
Full-time

AO Globe Life is hiring experienced professionals to support veterans and their families through scheduled virtual consultations.This fully remote opportunity offers schedule flexibility, structure...Show more

 • Promoted

Adult & Family Medicine

The Permanente Medical Group, Inc.Long Beach, CA, United States
Full-time

Fulfilling the promise of medicine.Kaiser Permanente / The Permanente Medical Group.The Permanente Medical Group, Inc.Kaiser Permanente Northern California) is one of the largest medical groups in ...Show more

 • Promoted

Work-From-Home Product Advisor - $45 per hour

Great LionCarson , California
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Alterations Customer Service Representative

David's Bridal, LLC.Long Beach, CA, United States
Part-time

David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the care...Show more

 • Promoted

Customer Service Associate

The Hertz CorporationBurbank, CA, United States
Full-time

As a Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance.This includes f...Show more

 • Promoted

Service Team (P1-1348852-2)

Panda ExpressLong Beach, CA, United States
Full-time

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

 • Promoted

Customer Service Advisor

Express CareLos Angeles, CA, US
Full-time +1

Sams Automotive LLC, a Valvoline Express Care operator, is hiring a Customer Service Advisor! You’ll create lasting impressions and build loyal customers by using your knowledge of our products and...Show more

Remote Benefits Advisor (50k-90k per year)

Professional CareersSan Fernando, California
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

 • Promoted

MRSGM NA Sales & Service Intern

Munich RELong Beach, California, United States
Full-time

Munich Re Specialty Global Markets North America (MRSGM N.As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety r...Show more