Senior Software Engineer - Back End

Augment CXMSan Francisco, CA, United States

2 days ago

Job type

Full-time

Job description

Senior Software Engineer - Back End

Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we've proven to generate a 30% gain in agent efficiency, a 44% increase in sales conversion rates, and a 40% growth in customer satisfaction.

Job Description

Responsibilities :

Play critical role in the design and implementation of our flagship product
Prototype and iterate new feature sets infused with the latest AI technologies
Help define technology best-practices and research future platform iteration
Help mentor our current and future engineering team
Work with high-quality, rich datasets from Fortune 500s to drive insights for our customers

Qualifications

Requirements :

Experience leading, or playing a critical role in back end development for 4+ years, ideally in startup / SaaS environments

Strong proficiency in Python, or very similar leading back end technologies

Familiarity with NodeJS, PostgreSQL, Redis, AWS, Docker

Working knowledge in design patterns like SOA and microservices ideal

Experience with standard practices like TDD, Scrum / Agile a plus

Experience mentoring other talented engineers

Bachelor in Computer Science or similar experience

Additional Information

Perks :

Employee Wellness and Wellbeing is a top priority at Augment. Team members are provided a comprehensive health benefits package with medical, dental, and vision plans to meet their specific requirements.

HSA savings options and a 401k program help employees plan for the future. And an unlimited vacation policy keeps everyone fresh.

A nimble, energetic 15-person team with an open and collaborative culture. We like to have fun and gather for weekly lunches [on the company dime]. We also get together occasionally for video game nights, happy hours, movies, bowling, ping pong, and our favorite all-you-can-eat Brazilian restaurant.

Augment Solutions is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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Engineer Back End • San Francisco, CA, United States

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