Service Titan Product Manager

IGNITE YOUR CAREER WITH US and INSPIRE!

I ntegrity. N everEndingCommitment. S afety. P urposeful Effort. I nnovative. R espect. E xceed Expectations.

Conditioned Air is a full-service heating and air conditioning company committed to delivering exceptional service to residential and commercial clients. With a strong reputation, we're growing our team and looking for a dynamic highly motivated and detailed-oriented Service Titan Product Manager to oversee the implementation and management of our Service Titan software system.

This role will involve coordinating projects, managing system performance, and ensuring that our team effectively utilizes the software to enhance operational efficiency. Our goal is to deliver the highest level of professional HVAC service possible throughout Southwest Florida. This role is vital to our company's success. You will play a key role in assessing our needs, developing implementation plans and delivering ongoing support.

We Are Looking For Driven, Result Oriented Leader To

Project Management :

• Lead the implementation of Service Titan, ensuring alignment with company goals and objectives.
• Develop and manage comprehensive project plans, timelines, and budgets, ensuring adherence to established processes.
• Collaborate with cross-functional teams to gather requirements and assess project scope, utilizing process mapping to design efficient workflows.
• Conduct regular project status meetings, providing updates to stakeholders and actively identifying process bottlenecks for resolution.

Change Management

Business Process Development :

System Administration :

Training and Support :

Data Management :

Requirements

7+ years of proven experience in project management with at least 4 years in system implementation.

Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid)

Technical background or understanding of IT infrastructure, experience with data migration and system integration.

PMP, PRINCE2, or similar certification preferred, Change management or training experience is a plus.

Excellent leadership, communication, and stakeholder management skills

Proficiency in project management tools (MS Project, Jira, Smartsheet, etc).

Exceptional leadership, communication, interpersonal and negotiation skills

Bachelor's degree in Information Technology, Business, or related field (Master's preferred).

Flexible work from home options available.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.