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Manager Credit & Fraud Risk (CFR) Compliance

Manager Credit & Fraud Risk (CFR) Compliance

Charlotte StaffingCharlotte, NC, US
14 hours ago
Job type
  • Full-time
Job description

Compliance Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Position Summary :

American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions.

Advisory :

  • Providing business-specific Compliance expertise to the BU
  • Review marketing and other customer-facing materials

Regulatory Change Management :

  • Executing impact assessments for regulatory changes impacting the BU and coordinating and implementing changes for the business as required
  • Controls & Issue Management :

  • Complaints review activity for the BU
  • Implementation and monitoring of new controls for the BU
  • Issue Management for the BU, including leading action plan management process and escalating issues to senior management
  • Reporting, Policies and Procedures :

  • Compliance metrics tracking and reporting for the BU
  • Owning, drafting, and updating BU Compliance procedures, and communications for Compliance related BU issues
  • Key Responsibilities :

  • Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations.
  • Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit.
  • Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks.
  • Monitor business activities for compliance with laws, regulations, and internal standards.
  • Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams.
  • Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials.
  • Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response.
  • Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations.
  • Assist with delivery of compliance-related training to business staff.
  • Contribute to reporting of compliance metrics and trends to business leadership.
  • Qualifications : Required :

  • Bachelor's degree in business, finance, law, or a related discipline.
  • 3 years of experience in compliance, risk management, or control-related roles in financial services.
  • Working knowledge of key U.S. banking regulations.
  • Experience supporting compliance or operational risk within a business or first line function.
  • Preferred :

  • Compliance or risk certification.
  • Familiarity with issue management, risk assessments, and control testing processes.
  • Experience working in a matrixed environment or with cross-functional teams.
  • Skills & Competencies :

  • Strong attention to detail and critical thinking skills.
  • Ability to analyze regulatory requirements and apply them in a business context.
  • Effective communication and relationship-building skills.
  • Proactive, self-motivated, and comfortable managing multiple priorities.
  • Sound judgment and problem-solving capabilities.
  • Salary Range : $89,250.00 to $150,250.00 annually bonus benefits

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    For positions covered by federal and / or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

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    Credit Risk Manager • Charlotte, NC, US

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