Assistant Director of Catering Sales

Omni Ft. Lauderdale Hotel Catering Sales Manager

Opening Fall 2025, the Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

Be a part of the pre-opening team for the Omni Ft. Lauderdale Hotel!

Responsible for assisting with directing, coordinating, training, and supervising the Catering Sales team in addition to selling catering business while maintaining profitable operations and high quality products and service levels to generate repeat business potential. Some detailing will be required for events contracting within 2 weeks of arrival.

Responsibilities

Essential duties and responsibilities include, but are not limited to the following. Other duties may be assigned based on hotel and business demands.

• Responds to incoming catering leads within a 24 hour timeframe (unless a lead is received on a Friday and the response must be back to the client by Monday Noon their time)
• All leads must be presented at the daily DBR (Daily Business Review) outside of the catering free-sell window
• Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals
• Closes the best opportunities for the Hotel based on the market conditions and hotel needs
• Understands the overall market in which they sell (i.e. : competitors' strengths and weaknesses, economic trends, supply and demand, etc.)
• Effectively manage and develop relationships with key internal and external customers, ensuring a high degree of customer satisfaction
• Assist in ensuring in preparing 10-day, monthly, weekly, and quarterly Food & Beverage forecasts as requested to monitor business flow accurately.
• Assist with Sales Action Plans, via the Account Coverage Program (ACP), and (KRA's) on a quadrimestral basis in order to focus on client needs and maximize sales efforts to minimize gap periods.
• Prepare six-month rolling forecast for Director of Catering and Convention Services to review prior to deadline.
• Builds and strengthens relationships with existing and new customers to include sales calls, FAM events, site inspections, etc.
• Effectively uses sales resources and administrative / staff support
• Generates contracts and creative proposals to meet customer needs
• Provides accurate, complete, and effective turnover to event services
• Can develop clear and effective market plans and action steps
• Possesses effective communication skills
• Presents ideas, expectations and information in a concise, well-organized manner
• Continues communications with catering contacts before, during and after all meetings to encourage rebook of business or to solicit other business within account.
• Manager may be required to entertain outside of business hours.
• Represent hotel at functions which are related to the hotel sales and marketing efforts
• Conduct site inspections, familiarization trips and other related functions to develop potential catering business
• Maintain the highest ethical standards while representing Omni Hotels and Resorts
• Maintain a thorough understanding and direct knowledge of hotel's primary competitors
• Achieve revenue sales goals presented for each quarter on a consistent basis.
• Create and keep up to date banquet event orders, event resumes, and all other relevant event information if booking is within 2 weeks of arrival.
• Assist with the creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
• Effectively coordinate efforts between Sales and Food & Beverage management.
• Assist in ensuring that the department standards are met and that all company policies and procedures are adhered to.
• Assist in ensuring that all departments meets all federal, state and local regulations affecting the hotel, Food & Beverage operation, its associates and guests.
• This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned.

Qualifications

Supervisory responsibilities : Act as a liaison between customers and hotel. Utilize hotel staff through the issuance of contracts, banquet event orders, and diagrams to ensure the group has a successful stay.

Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or experience :

At least 5 years of catering sales experience in a hotel in a senior role in a High Volume 4-Star Hotel

Must be an expert in Computer operations, Company approved spreadsheets and word processing.

Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.

Delphi or Equivalent Training.

Certified Meeting Planner (Optional).

Maintain a professional business appearance, attitude, and performance.

Must be able to work a variety of shifts, including weekends and holidays.

Language skills :

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning ability :

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and sit. The employee frequently is required to walk; use hands to finger, handle, or feel taste or smell; and talk or hear. The employee must regularly lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to vibration. The noise level in the work environment is usually moderate.

Omni Hotels & Resorts is an equal opportunity employer.